toxic work culture - Anonymous Employee Vanguard Employee Review

1.0
10 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Bonuses twice yearly which prevent staff from quitting.

Cons

Extremely unprofessional HR department. HR not following legal guidelines. A culture of you have to dance to the drum or else. Call centre culture in Manchester and staff treated as problematic or ignored when raising concerns. Staff told not to take breaks they are legally entitled to due to the department being understaffed. Only opportunities for career development if you know the right people. Want staff on the lowest salaries to centre their life around their job in order to progress.

Explore other reviews about Vanguard

3.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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