Too big to care - Money Movement Specialist Vanguard Employee Review

1.0
28 Mar 2021
Recommend
CEO approval
Business outlook

Pros

401k and pto are great

Cons

The company does not care about its clients or its crew. Its so big they dont care if they give bad service or have poor tech. The website is atrocious and vanguard requires everything be done on there. Taking initiative, adding value or presenting ideas is not valued at all. Getting a promotion is literally based on who you know and having lunch with people. Thats verbatim from multiple people giving advice - the more people you have lunch with the more likely you will move up, it has nothing to do with meritocracy. Add in the incessant fake wokeness of the CEO, constantly pandering about how much vanguard loves people of color, women, or any other group in the news that day, and being incredibly understaffed with low iq coworkers who should probably be working at a grocery store instead of a brokerage firm make for a dreadful day to day experience. Over 6 trillion in assets and they give very low pay, they hire dumb people since they simply dont have enough warm bodies to man the phones and they every single client who calls in thats been with vanguard for 10+ years says the experience has fallen off a cliff. Horribly run company thats a glorified burn out phone job

Explore other reviews about Vanguard

5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Good balance and early career development

Cons

Minimal cons to be considered

3.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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