Corporate backstab politics+micro-management - Solutions Specialist Verizon Employee Review

Cons: -LOTS of corporate backstabbing needed to get up the ladder/align yourself with people who will either help you survive big layoffs, OR just help you grow in general. If you didnt work with some big-wig executive when they were on the ground floor being trained by some other big wig executive, then all you will get is a fake corporate smile and false promises of growth while they string you along for your numbers like the good little cog on a wheel like you are. -Yes you have great PTO, but this does NOT mean you will have a good work life/balance(which should really be 'life/work' balance). This company will bleed you mentally, spiritually and emotionally by constant micro-managing(a sign of weak upper leadership panicking that leads to lack of trust in their teams). -Of the 20+ metrics(hypothetically)this company beliefs they can micro-manage a profit out of, you could hit 19/20 of those metrics and you will only hear constant beratement about that 1 goal, rather than any positive feedback about how much profit the 19/20 metrics you hit, just benefited the company and your teams over-all success. - Out of date leadership that made their titles early in the industry and now have ZERO clue how to adapt with the time to stay relevant in a market with deminishing new growth. They throw big flash words like "we implement new AI tools" around. Yet, because they are so out of touch with their industry, they fail to see these AI tools are causing massive problems in work flow, transaction time, and ultimately end up messing systems up for clients and customers who dont benefit from these AI tools. -Hires a CEO that cleans 13% of their workforce that actually kept them afloat as a business, but somehow a large majority of leaders who have failed to benefit the business kept their jobs and were shuffled to new departments while several people below them lost their jobs. -The company will create problems for their customers, which they will then force their ground level emoloyees to be the riot shields for. Price hikes rather than treating their customers well instead, then wonders why their customers are leaving. -Sub-par outsourced call centers that lack the ability to fix customers problems let along problems that wonderful AI tools just caused. Leads to beautiful hours spent over the phone getting hung up on and bounced around as nothing gets done. This again leads to them loss of customers, which then adds on the micro-managment. In short when you treat your clientele poorly, then expect to have employees who deal with the abuse from that clientele you just burned, and the abuse from micro-managing leadership, its impossible to think this company has a bright future in its current direction. Avoid working with Verizon unless you are a private equity banker looking to sink a company and profit from short selling.