Great benefits but limited upward mobility - Technical Support Verizon Employee Review

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Man amazing company with great time and benefits. Best PTO a place had to offer

Cons

Really not much upward mobility after getting tech support.

Explore other reviews about Verizon

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good pay. Nice working atmosphere

Cons

Too much working hours. Busy sometimes

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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