2.0
20 Dec 2008
Former employee
Recommend
CEO approval
Business outlook
Pros
The compensation is good. There is still a pension plan for associates with free medical insurance. Not so for management however. Verizon will pay for your college education.
Cons
The union has sold out the associates, Upper management is full of cronyism and nepotism and treat lower management simply as pawns to further their own agendas and careers. The constant downsizing has created a fearful atmosphere and there is constant backstabbing and brown nosing. The needs of the customer are getting totally lost in the numbers game. They pretend to care about customer service, but internal roadblocks constantly prevent employees from actually doing their job.