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      Verizon

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      Just Good Enough - Tech Expert Verizon Employee Review

      3.0
      16 July 2019
      Tech expert
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay is competitive early on with quite good benefits. Ability to work from home is awesome, VZW has not off-shored its call centers. Benefits of a monolithic corporation which must avoid lawsuits at all costs mean racism, sexism, and general bigotry are absolutely not tolerated. VZW is quite ethical in its practices. Ultimately the benefits of working at VZW have been just good enough to keep me there.

      Cons

      You are micromanaged to hit unrealistic metrics. Your pay and shift options are based on a bell curve which inherently means 15% of employees MUST fail to meet targets... it's a quite insidious way to push performance without parallel employee compensation. Monolithic corporation downside is you will simply be a number which generates numbers. Pay stagnates with tenure. Some instability with centers closing, layoffs, and more reliance on cheaper (and worse) independently contracted call centers. The job can cause very high stress and anxiety levels. Pretty significant attrition.

      avatar
      Verizon Response
      6y
      We take great pride in our benefits and culture, so thank you for your feedback. We appreciate you taking the time to share your insights with us.

      Explore other reviews about Verizon

      4.0
      26 Jan 2015
      Associate director
      Recommend
      CEO approval
      Business outlook

      Pros

      Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

      Cons

      Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

      531
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