Pros
I made some great friends on the store level while working there.
Cons
Where do I begin? Verizon Wireless is on a downward spiral. I was an employee for six years, and it only got worse as time went on. If you should make the very poor choice to hand your life over to Verizon...You can expect virtually no work/life balance. You will work long days, always be pressured to stay past your shift, and forget about the existance of holidays. Stress levels through the roof. Never a word of positive encouragement. Upper management is nightmare. You are told to lie to customers about phone inventory if they aren't buying accessories (that means no money for you as the rep, but a better accesorry take rate for the company.) Talk about cutting off your nose to spite your own face. When I said I didn't feel comfortable lying to the customers and losing money as a result, I was told I needed to look out for the best interest of our numbers. If you like to sexually harass people with no consequence, you probably should consider applying, though. It runs rampant in this company. The worst that might happen to you would be a transfer to another location. Why did I stay so long if I hated it so much you ask? Because at one time I was making great money, dispite the abusive working conditions, but when I saw that was going out the window, I knew it was time to leave. This is NOT a company that builds a comission structue around reps making money. Those days are long gone. My guess is comission will be gone soon as well. Within the last 6 months, many of the reps who had been there a long time like myself, who were making good money, got tired of it, saw the writing on the wall as a new comission structure emereged making it even more impossible to make a decent check.... There was mass exodus, and they panicked. I'm sure they will hire bright eyed and bushy tailed 20-23 year olds, people like you, reading this review, who have no idea what they're in for. I am begging you, for your own sanity's sake, don't do it. I left six months ago and I could't be happier. I have a life now, and the nightmares and sleepless nights have ended. I can now maintain a healthy relationship, friendships, and make plans. I gave this company one star because zero was not an option.