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      Commission SUCKS!!!!!! - Solutions Specialist Verizon Employee Review

      2.0
      15 June 2021
      Solutions specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The hourly pay isnt bad, but if you work in a commissioned job…..you are not there for the hourly. The 401k is good and they have great PTO (depending on if your manager ever approves it due to low staffing)

      Cons

      The new commission structure isnt personal. Its team commission. Meaning you can bust your butt, but if your team slacks off, you are impacted. Also, if customers dont leave you good reviews (9 or a 10) your pay is impacted. And commission is capped. So even if your entire team got all 10s on customer surveys and hit EVERY SINGLE METRIC……the highest check you could obtain is $1,800. To some that may work, but for others who worked in the beginning on 2020, thats nothing. We were all getting at least $3k individually.

      avatar
      Verizon Response
      5y
      Thank you for taking the time to share your experience with us. At Verizon, our goal is to make it easy for customers to do business with us by listening, anticipating, and responding to their needs, all while selling with integrity. We keep our commitments to each other and our customers, and we go to great lengths in order to promote a culture of respect and trust. Improving our employee experience is of utmost importance to us, so we appreciate you taking the time to share your feedback with us.

      Explore other reviews about Verizon

      4.0
      26 Jan 2015
      Associate director
      Recommend
      CEO approval
      Business outlook

      Pros

      Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

      Cons

      Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

      531
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