Pros
Benefits - Great 401K match, med insurance options are ok but pricey for the employee. Professional dress is nice. Short term incentives are nice but only pay out once a year.
Cons
Verizon Wireless raises the employee-responsible portion for med insurance each year. Mid-year and yearly reviews are a joke and almost impossible to achieve. You are either "Unsatisfactory,Developing, Performing, or Excelling." Yearly merit increases are based on this and your manager has a lot of discretion in where to place you. Human Resources is NOT your friend at VZW- they always back up their middle mgmt and leadership if you're either liked or not. Lots (and I do mean lots) of pressure to meet and exceed sales. You are thrown on a "Performance Improvement Plan" if goals are not met - this is a way for them to discipline you for not meeting sales goals. Your personal life WILL suffer from being a store manager - time off is hard to get and often met with frowns. Your district manager will threaten you daily if any goal is not met. Commission structure - this is changed yearly and designed to make it more and more difficult for the employee to make money. Sales associates often don't understand the pay structure because the commissions structure is changed yearly and complicated.