I enoyed my job and coworkers. - Customer Service Representative Verizon Employee Review

4.0
18 May 2011
Recommend
CEO approval
Business outlook

Pros

At the call center I worked at we were all like family. No Drama. Had a very good management team who stand behind their employees.

Cons

I would have to say with my experience that even though they have a long time employee that may not have a degree that a employee working there alot less years would get the advancement first.

Explore other reviews about Verizon

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership, associates, coffee, parking, training

Cons

long hours if you want to be successful

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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