1.0
31 Mar 2020
Current employee
Recommend
CEO approval
Business outlook
Pros
- Decent benefits. - Average pay. - Some people are nice.
Cons
- The WF lifers have a creepy cult mentality. - Unless you're the very top of the food chain (i.e., Mary Mack, Titi Cole, Charlie Scharf), you have no influence or ability to make an impact on your line of business. - They don't care about their contact center employees, which is evident in the way they are handling COVID-19. - Work/life balance. - People are nice, but it's mostly fake. - Impossible to get in touch with HR, and when you do, you're talking to someone straight out of college who is following a playbook. - Overly concerned about reducing attrition and don't consider the fact that some people need to go, because keeping them there is a risk.