Not a lot of positives - Personal Banker II Wells Fargo Employee Review

1.0
21 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Experience in sales. Guaranteed hours. Upfront PTO

Cons

Stunted growth. The company always has initiatives and expects employees to be able to perform the Focus D'joure while understaffing the entire city. HR takes months to hire positions. Compliance is set up to make employees fail. Internally, the documentation and training it takes to be compliant is not clear. So many good team members were instantly fired during my time there for making a mistake that they shouldn't have even had the opportunity to make. Wells Fargo's products are not competive at all. The company expects you to look clients straight in the face and try to sell them on an inferior Wells Fargo alternative (Loan, Credit Card, Checking account, etc) to what they are happy with at another bank. Every one involved in the conversations (banker, teller, customer) knows what Wells Fargo has is inferior but here we are having this embarassing conversation. The bank knew this and would coach us to sell clients on the high level of service provided at Wells Fargo. The service was always understaffed because the hiring process and the wages offered by Wells Fargo weren't competitive.

Explore other reviews about Wells Fargo

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Great supportive atmosphere with lots of resources.

Cons

Constant learning required on the job.

4.0
1 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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