Pros
Poor management, poor culture, no support and don’t promote to management based on ability to be a good leader.
Cons
The cost of service is too high for companies in the APAC region especially as research and reports are becoming opinion pieces and not based on real data now that the Analytics team has been diminished. Clients can't see value and are often frustrated with the advice given by analysts. Often the inquiries are analysts talking without understanding the problem of the clients. Leaves them with a bad experience. The international Analyst leader is very problematic. All analysts hired or promoted over the last year have been male. The leader is passive aggressive and very non inclusive. Terrible culture (hierarchical, political), does not act as they preach at all in of the things they do. Often ignores real concerns of staff and puts the blame back on the person raising concerns. With bad analysts experience and high cost offering and customer satisfaction and delivery quality diminishing unfortunately Forrester is in rapid decline. Dont waste your limited budget.
