Go-Staff Reviews

4.1

78% would recommend to a friend

(410 total reviews)

Scott Crumrine

78% approve of CEO

77% positive business outlook

Go-Staff has an employee rating of 4.1 out of 5 stars, based on 410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Go-Staff employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

410 reviews
1.0
20 Dec 2015

Worst company ever!!!

Recommend
CEO approval
Business outlook

Pros

I had a job... I got into the field I wanted to and got some experience. The people I met were great as well, but all of us quit.

Cons

Looooong hours. Mostly working 10-12 hour days, everyday! And you also work weekends. They expect work to be your life. Upper management doesn't care about their employees at all!!! You have to drive people you don't even know to work sites (people who have criminal records). They make you stay late hours and make phone calls to people at 10pm, um hello people are sleeping! I wish I knew about glassdoor before working here and that is why I am writting this review to warn you all to STAY AWAY!!!

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Go-Staff Response
9y
Thanks for your feedback. We can see you worked at our new satellite location in Anaheim. We’re sorry it was such a bumpy experience during the startup of that office. It’s very difficult and a lot of work for everyone when a new location opens. There were a lot of issues and surprises to address, and it required everyone to put in long hours, and to do some tasks that weren’t always their favorites. Our apology you had to go through a difficult time and that you’re not still with us to enjoy better times as we’ve solved problems and put systems in place to limit some of the issues you addressed - like hiring more drivers so the recruiters don’t have to drive workers as often, though it still will occur on occasion and all recruiters are told this when they interview. Finally, we do want to thank you for your hard work. There’s no doubt that you put a lot of blood, sweat, and tears in (as everyone there did - from ownership to management to recruiters) and you deserve to be appreciated for it. Thanks so much.
1.0
27 July 2017
Recommend
CEO approval
Business outlook

Pros

Good coworkers Easy money Location

Cons

Yes Stacey, it hurts to read the reviews but sadly they are all true. I haven't worked at a company we're your coworkers keep quitting, and the ones who stay know this company doesn't care about them. I can tell you that the CFO of this company almost never steps a foot into the office to see how are the employees doing . And when he does it , it does it with an arrogant attitude. To the satellite employees: The owners rarely interact with the employees at the San Diego Office , and we are just across the parking lot from their offices! So don't expect that they will drive all the way up to see you . They underpay their drivers. The mileage is under the IRS pay rate. They will ask you to use your personal vehicle to do Guide outs while the company cars are sitting at the parking lot. If you get lucky to drive the company cars, you will be driving a broken vehicle with no A/C. I've seen many recruiters, administrative assistants, managers ,and supervisors just come in and out of this company. Employees actually quit on the spot . You will be ask to take on multiple positions while making the same amount of money. About working 50 hrs; it is true. You can't go home until the orders are filled. Also, be prepared to work with the worst office equipment. The owners of this company cannot invest in one good chair or mouse pad for you to use . You will be also cramped into an office with other employees. Many other things this company is doing wrong , is all about the money, they count every penny. It is very sad to see that you forgott that you were once sitting in front of the office greeting people, visiting clients to get their business, doing all the paperwork, etc.. Your current employees are doing exactly what you do; just caring for their money. There is no reason to care for your employeer and help it grow when it doesn't care about you . Start acting Instead of just defending yourself from all the reviews that are telling you the same thing ! You can literally count with your fingers the employees that have stayed with your company more than 5 years . This clearly indicates that from your 4 offices and all the years that you have been in business no employee wants to stay.

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Go-Staff Response
8y
I think you may have misunderstood our position on these reviews. We don't mind reviews, we welcome the feedback. The only thing we don't like is that it seems that Glassdoor will let the same person use multiple aliases to write many, MANY negative reviews mentioning the exact same things (we acknowledge that not every single negative review is written by the same person, but it's obvious to us that MANY of them are). We'll respond to you now as we have multiple times before- Some of your complaints have merit - we do require some mandatory overtime in certain positions. Still, our average hourly workweeks have gone down by a tremendous amount. When we were first opening our satellite offices, there were times where people were regularly working very hard, very long weeks. This was nearly unavoidable as every new business has issues to iron out. Today, it's EXTREMELY rare that anyone works more than 50 hours in a week. Most people are somewhere in the 40-50 hour range, and many of our employees welcome that due to the higher pay they get for the overtime hours. A few things you say that we disagree with though. First, that we do not care about our employees and that our CFO will walk around and act arrogantly towards them. Our CFO works extremely hard to keep our business growing so that we're able to continue to grow our business. When he is able to go walk through the offices, he's anything but arrogant. In fact, it's often to make the rounds with employees and drop off brownies for them that we get from a local bakery down the street. We also take the time/expense to frequently order coffee and donuts for the office from UberEats and/or AmazonNow. We frequently come in on the weekends just to stock the office with fruit from our own farm to ensure that not only the internal office employees get to enjoy it, but also the external workers as well. We only got into this business to help people find work and careers to better themselves and take care of their families. I'll be the first to admit that we're not perfect, and neither is our company, but I don't think any reasonable person would say that we don't care greatly about our employees. We've also made multiple upgrades to our offices over the last couple of years to help our employees. Things like getting better software to make it easier for our recruiters to fill positions quickly, something that has really helped reduce hours/workload. We've also invested in better programs to train new employees to get them up to speed quickly. We spent a lot of time developing systems to create better support/assistance from corporate to our satellite offices. We know that there's still room for improvement as well, and won't stop trying to make this a better place for people to work. I know you are still obviously upset at how your employment ended, and I'm genuinely sorry that you feel that way. I'm not sure if writing all these negative reviews is making you feel better/move on, but I hope at least something positive can come out of it.
1.0
7 July 2015

"Entry Level" for a Reason

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good 1st job if you're trying to start a career. You get a paycheck.

Cons

Where to really begin...they staff for general labor- which means that the staff makes $9/hr, most don't have cars, and are incredibly unreliable. You will be expected to fill jobs for clients at any cost- including picking up employees at their homes and driving them to work. Keep in mind you will be using your own car and will be compensated about $0.15/mile. They are so desperate to fill jobs for clients that they will hire/use almost anyone- including: former convicts, people on probation, people in drug rehab programs, and former employees who have previously been "let go" for one reason or another. If you enjoy being lied to, yelled at, cursed at, and completely ignored while trying to schedule your employees than you'll be okay. About 75% of the employees don't show up when they're scheduled and it's your responsibility to find someone else to work in their place. You will be yelled at and put down by account managers should you fail to do so. The account managers frequently refer to employees in racially demeaning terms, use inappropriate language to describe their work, and aren't shy to use the term "retarded" when referring to the labor employees. The hours make impossible to have any sort of life-work balance. Expect to work 10-12 hour days and weekends. You work so much overtime that most of it gets taken out in taxes and you never really see the money anyway. You are expected to work from home and reply to emails/texts even when you're off the clock (which is actually illegal, but that's not important to them) Going home and crying will be a normal occurrence in your life, as will crying at work. This company has such a high turn around rate, yet they seem to think they're doing nothing wrong. Notice that the only positive reviews are from current employees, most likely because they were forced to write reviews to save face for the company. They work their internal staff until they're completely burnt out and then replace them with someone "entry level" who doesn't know any better (like the fact that it takes almost 6 months to start earning any vacation/sick time- if you even last that long). All in all this company is not the best place to work if you have any sort of human emotions, care about your life outside of work, or enjoy feeling like you work for people that care about you on any level.

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Go-Staff Response
9y
Thanks for taking the time to write such a long and detailed review. It’s obvious you were disappointed in your experience with us, and for that we sincerely apologize. Opening a new branch location is very difficult and we acknowledge there were some kinks to work out at our Oceanside location. Everyone their put in long, hard hours the first year or so as we got it up to speed from a staffing and systems standpoint. We apologize that your only tenure with our company was during that period. We only had a couple of minor quibbles with your review. First, you stated that 75% of employees don’t show up as scheduled. Our no-show rate is nowhere near that, and never has been (or we would have been out of business many years ago). Second, you stated that all of your overtime pay was taken out in taxes. We agree that many of our employees worked overtime during the year or so after we opened in Oceanside, but everyone to a tee has said that one of the benefits was that they made a lot more money than they expected due to the overtime. Last, any time an employee works from home, they are compensated for it, we don’t have anyone working “off the clock” for free. For the record, it is upsetting to hear that you feel we don’t care about our employees or the welfare of those who work for us. We care very much about our employees and that’s why we have done things like hire more drivers to keep recruiters off the road as much as possible (though it will always be a part of the job, and recruiters are all informed of this in their interviews). We hope that whatever position you moved on to, it better fits your needs and is a better environment for you. Thanks again for taking the time to write a review, and best of luck to you in the future!
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Glassdoor has 420 Go-Staff reviews submitted anonymously by Go-Staff employees. Read employee reviews and ratings on Glassdoor to decide if Go-Staff is right for you.