HackerAgency Reviews

2.5

32% would recommend to a friend

(132 total reviews)
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Spyro Kourtis

44% approve of CEO

30% positive business outlook

HackerAgency has an employee rating of 2.5 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HackerAgency employee rating is 33% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

132 reviews
1.0
4 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Great office location Great view if you get the chance to enjoy it Free snacks Some of the best folks I have ever met. Hacker Drinking Game - it's where you drink every time you're sad. So you're always drinking.

Cons

I have no idea where to start... 1 - We have it all! You'll love it here! Said no Hacker ever. You are told from the beginning that there are multiple opportunities for advancement and growth and that Hacker ultimately wants you to be "happy" even if you decide to change departments. When the time comes for a change this "support & encouragement" is nowhere to be found. If you're not happy, nobody cares. Just shut your mouth and fall back in line. 2 - What is Project Management? Oh! You mean wrangling kittens? Project Managers at Hacker do not operate or function as traditional Project Managers. They are essentially order-takers for a corrupt Account team that has little to no knowledge about the intricacies of effectively and efficiently running a project from start to finish. It does not matter if you have been a PM for 2 years or 12 years your experience and input DOES NOT MATTER. Step 1 - build a schedule....Step 2 - revise that schedule...Step 3 - revise that schedule again...Step 4: "I told the client we could go live tomorrow" (follow this with a look of confusion suggesting that you and the account person had this conversation before). 3 - Yes! We can definitely make a spaceship out of this Q-tip and a cup of dirt. How's tomorrow sound? You know what....we'll have it to you by EOD The Account Management team operates with a "yes" mentality. Please note that I am not suggesting the Account team tell the client "no", I am simply emphasizing the importance of running scenarios by your PM prior to having a discussion with the client. Seems simple enough, right? Wrong. It doesn't happen this way. Advice to the Account Team...try this...it's crazy, but it just might work: "Let me get in touch with the internal team and I'll get back to you" 4 - You're doing great juggling these bowling pins! So great, in fact, that I've decided to toss in some butterfly knives, hypodermic needles and a couple of chainsaws. Don't screw up. No matter how hard you work or how much you struggle don't expect your manager or anyone else to help out. People you think have your best interest in mind are the first to stab you in the back to get ahead. If you're reading this and thinking "is that me?" the answer is yes. 5 - Mama mama! Guess what Timmy said! Be careful who you vent to. A listening ear can quickly become a running mouth. Again....you know who I'm talking about. 6 - Ok. You 3 help me push the car. The other 7 of you can just stare directly into the sun. There is no standard process or training. You better get up to speed quick or you're going to fall behind. And if you fall behind and have no idea what you're doing then you'll be in the same boat as 70% of the project managers at Hacker. But no worries, the other 30% will cover for you where you fall short (not by choice of course). It's a sad reality and something I have come to expect, but there is no accountability for it. If you want to succeed at Hacker and leave at 3:30 everyday my suggestion is to do the bare minimum. Push all of your due dates to the same days as your planned PTO. Problem solved. 7 - I'd say that on any given week I really only do about 10 minutes of actual work. To be honest I'm not entirely sure what the Directors did/do...seemed like a lot of PTO to me. 8 - Bring your own feeding tube. You're going to need it. If you take a lunch you better be meeting your long lost family or the president himself because at Hacker it is NEVER ok to leave the office for lunch. Your life will be filled with Jimmy Johns or Specialties at your cube. And I'd be surprised if you even have time to eat before your Hunter's Club becomes your next case of food poisoning and you've gotta complete media workbooks from the can. 9 - Shiny object... how's my blazer look? Did I mention the Account team has no idea what's going on? 10 - When I was growing up I wanted to be a dinosaur. Are you interested in continuing to grow and learn? Forget about it. You won't have time. Hacker does a great job at making sure you're only as beneficial as they need you to be. They are not invested in your interests so go ahead and just give up on those now. 11 - "I feel like..." This is the most common statement at Hacker. You will likely hear this 5-10 per week or more. Just be aware that any time you hear "I feel like" it will be followed by a passive-aggressive phrase in a derogatory tone. 12 - Napoleon himself The CEO seems to be blind to the things that are crushing everyone. When was the last time you visited with your constituents to show your appreciation or strike up a casual conversation (and no, touring clients around the office like we're at a petting zoo doesn't count)? Take the time to get to know your employees/teammates. You'd be surprised what you'll learn if you just listen. 13 - Don't think no one notices...it's like someone let a silent-but-deadly one go inside a hot mini-van in a Wal-Mart parking lot. Biz dev is doing a bang up job creating false review on glassdoor. Do you honestly think people are that stupid? One star, one star, two stars, FIVE STARS! Whaaaaat? I recall shortly before leaving that biz dev requested that employees get on Glassdoor to leave positive review. Ha! Yea, ok! Consider it done.

1.0
10 Oct 2017

Sinking ship with nearly 65% laid off

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- There's some good people, but most will be officially laid off by 12/4, including myself. - Decent office and location, but we'll see how much longer that will last.

Cons

- Unable to retain clients. This led to 3 sizeable layoffs in less than 2 years. The last being close to 65% where Hacker had to utilize the WARN Act. - They made a change in our PTO policy that was unfavorable for all employees WITHOUT TELLING ANYONE. They changed the accrual rate so laid off employees would ultimately accrue less PTO and sick time during their 60 day notice period. They also changed the policy so that no one would be paid out unused PTO. On top of that, they let us stumble onto the updates on our own. - Horribly negative and depressing atmosphere. Everyone on the short "stay" list is looking for another job to get out of here ASAP. I'm interested to see who will be left to do any work in a few months. - Leadership left us in the dark for 4 months on when and how lay offs would come after losing clients. We all had to come into work preparing for it to be our last day for that whole time period as we thought the lay offs would be as they were the last 2 times - where you were let go immediately with most getting chump change as severance. - The most loyal employees (10-20+ years of service) were practically punished this round of lay offs as they received $0 for the severance I'm sure they were expecting.

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HackerAgency Response
8y
Our ship isn't sinking, but the boat will be smaller. Saying goodbye to friends and colleagues is not easy. We are working through each of these situations uniquely and confidentially. We are not hiding nor sneaking. We are in the midst of a harsh reality of the advertising agency world. Because of the strength of our legacy of client retention, we have been fortunate to protect our staff from this kind of loss for over 20 years - this has made the changes even more challenging. Becoming an independent shop will give us more freedom as we chart a new course and provide great work for our clients.
1.0
6 Nov 2017

Top Heavy Boys Club

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

HR department - have been working overtime since Hacker laid off close to 100 employees in less than a month. Despite all the uncertainty HR have continuously answered all of my questions and been a great resource. The sad thing is, I'm sure management haven't even noticed.

Cons

Where do I start? The company is so top heavy now, even with 27 employees - there are atleast 20 who do zero work. It is comical how they talk about being a 'start up environment' in every restructuring meeting - but they don't realize that they could save a bunch of money by getting rid of some of the PM directors (who drop the ball at every opportunity). The same Dir.PM has had nearly every PM that works for them leave - you'd think upper management would spot the common element in all these people leaving. There are some amazing people who work here, don't get me wrong - but those at the top are bereft of what is actually going on. It's just a boys club at the top, with an inner circle of people who just perpetuate the same B.S everyday. Nothing is going to change, it's a sinking ship with a shockingly poor level of BD and New Business Acquisition.

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HackerAgency Response
8y
We are sorry it took so late to reply to your comment - and we are sorry that Hacker Agency has not met your expectations as a great place to work. Our leadership team is 50% female and we can assure you that everyone of us is working hard to make Hacker Agency great for employees and clients alike. As a current employee, we encourage you to please reach out and share your concerns at work. Thank you, Hacker Agency HR
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Glassdoor has 133 HackerAgency reviews submitted anonymously by HackerAgency employees. Read employee reviews and ratings on Glassdoor to decide if HackerAgency is right for you.