Intelligentsia Coffee & Tea Reviews

Users say... "This practice creates a vicious cycle: management runs skeleton crews to save labor money in order to receive a bonus, then the skeleton crew is barely able to keep their heads above water, resulting in a drop in quality, resulting in antagonism from management, resulting in higher stress and a further drop in quality." "Poor upper management, lots of false promises, questionable Exec team" "Very cliquish culture full of very odd people for the most part (a few are very wonderful on the plus side), lack of professionalism amongst workers (I feel as if I am working with kids), hard work is most certainly not rewarded, hours worked change often (although I am guessing this is expected in any food service job), pay is mediocre (not bad at all, but not stellar for New York City) but tips make up for some of it." "The biggest plus of working for the company was the extensive and disciplined training program, but once the company was acquired by Peet's Coffee, the training program dwindled due to labor costs being constantly cut."