Intrepid Travel Reviews

4.2

87% would recommend to a friend

(259 total reviews)
avatar

James Thornton

91% approve of CEO

85% positive business outlook

Intrepid Travel has an employee rating of 4.2 out of 5 stars, based on 259 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Intrepid Travel employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

259 reviews
2.0
12 Oct 2021

Trying but needs work.

Recommend
CEO approval
Business outlook

Pros

- Passionate team - Honestly want to do good for the world - Very aware of: Environmental issues, overtourism - Working on: Indigenous rights & reconciliation, white supremacy, LGBTQIA+ rights. - Extreme flexibility for parents.

Cons

- Limited empathy and understanding of mental illness, possibly tokenistic. No room for flexibility for these staff, unless they are in the management clique. - Unrealistic timelines - Sparse teams - Limited flexibility for non-parents - Disparity in management between teams

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Intrepid Travel Response
4y
Thank you for sharing your experience - we appreciate your feedback but are concerned that you perceived your experience in this way. We would like to share more about our recently released 'New Way to Work' approach that enables our entire team to structure their work schedule in a way that best suits them as an individual. Each team member's engagement and physical and mental health are important, and we know that one size doesn’t fit all. So now, every team member at Intrepid can choose a work schedule and work location that is right for them. We believe this will benefit all our people.
3.0
20 Feb 2021

Benefits are not as advertised

Recommend
CEO approval
Business outlook

Pros

Rostered days off every month

Cons

Travel benefits are restricted to company products- group travel packages which do not include flights. While on travel, the company expects you to work, take photos and provide promotional material. Poor pay compared to market rate. Cult-like culture

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Intrepid Travel Response
5y
Thanks for taking the time to share your experience. We offer eligible team members a number of benefits, including the opportunity to experience one free trip per year (pre-pandemic). Most of our team highly value this and report a lot of personal and professional growth from the experience. The conditions for all benefits are clearly detailed in eligible employees' contracts. Alternatively, team members who choose not to use this annual travel benefit can instead use the time to further their studies or professional development.
1.0
16 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Annual free trip per year, RDO’s, coffee, opportunity to meet people from overseas

Cons

Talks a big game but doesn’t even come close to living its “values”. CEO and his reports are boys club mentioned in other reviews with the single female report of the CEO heading up HR Workplace bullying and discrimination is rife, with favouritism shown to those in the inner circle The much-vaunted purpose initiatives (ie B-Corp) driven by how much PR it will generate instead of what good it will do. Whilst all staff were struggling with reduced income and hours in June last year, the big focus for HR was on new diversity training to capitalise and coincide with BLM movement rather than the welfare of existing staff. Pay is below average even for travel, hard to retain good people in areas of business with transferable skills like UX

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Intrepid Travel Response
5y
Thanks for taking the time to leave a review and we're concerned to hear about your experience. The recent staff engagement survey, conducted in Q4 2020, showed that staff rated Intrepid's leadership highly. So, our Chief People Officer would welcome a confidential conversation to understand more about your experience - please feel free to reach out directly to them, or via: PeopleFeedback@intrepidtravel.com We would like to address a few of your concerns here, too: - As a certified B Corp, Intrepid is committed to balancing purpose and profit, and our not-for-profit has disbursed more than $11m to many organisations around the world. - Intrepid is built on values of inclusiveness and diversity (our people are from 65 different nationalities). In 2020, following the global protests for racial and social justice, we committed to internal dialogue, using our voice to advocate for change and rebuilding our business more equitably. This is important to us, our people, our partners and our customers. - In early 2021, the Core Management Team comprises five women (40%) and eight men (60%).
Viewing 1 - 3 of 259 Reviews

Glassdoor has 304 Intrepid Travel reviews submitted anonymously by Intrepid Travel employees. Read employee reviews and ratings on Glassdoor to decide if Intrepid Travel is right for you.