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    Medibank Reviews

    Updated 15 November 2018
    105 reviews

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    Full-timePart-time
    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Medibank Managing Director & CEO Craig Drummond
    Craig Drummond
    33 Ratings

    105 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "I am able to work from home whenever I need, or wherever I feel will help me deliver my best work" (in 11 reviews)

    • "Work life balance and career opportunity" (in 9 reviews)

    Cons

    • "The focus on work-life balance appears to be verbal only" (in 4 reviews)

    • "Very difficult place to work and a lot of people have left and are leaving now" (in 3 reviews)

    More Pros and Cons

    1. "Medibank"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Business Intelligence Analyst
      Current Employee - Senior Business Intelligence Analyst
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Medibank full-time (More than 3 years)

      Pros

      great work & life balance, insurance benefit

      Cons

      slow process, heavy senior management team

    2. "Good"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Medibank full-time

      Pros

      More focussed on business goals

      Cons

      No flexibility at work. lacks work life balance

      Advice to Management

      consider work life balance

    3. "Chief Marketing Officer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - CHIEF MARKETING OFFICER in Melbourne
      Former Employee - CHIEF MARKETING OFFICER in Melbourne
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Medibank (More than a year)

      Pros

      Positive culture, with genuine interest in member health .

      Cons

      Highly regulated industry with relatively few levers available to break out in the marketplace.

    4. "Working at Medibank"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Medibank full-time

      Pros

      Good people to work with. Insurance and myki benefits

      Cons

      not much opportunity to grow

      Advice to Management

      Managers should be trained to not to micro manage.

    5. Helpful (3)

      "People - awesome. Funding - not so awesome"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Digital Product Owner in Melbourne
      Former Employee - Digital Product Owner in Melbourne
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Medibank full-time (More than a year)

      Pros

      The people I worked with were awesome. Dedicated and skilled colleagues - the vast majority of which cannot be faulted. I loved working with the people in my team and wider department.

      Cons

      The funding model is fundamentally flawed as there is no "always-on" funding, particularly for critical / central functions like digital.

      Everything is tied to big bang / project based funding, which in turn is reliant on long-term business case funding.

      This results in very stagnant top-down funding and decision making that is not very agile or responsive to anything other than executive whims.

      Advice to Management

      Resource your teams adequately to do what you hire them for and then get out of their way and allow them to actually make decisions.

    6. "Amazing culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Copywriter in Docklands
      Current Employee - Copywriter in Docklands
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Medibank part-time (More than a year)

      Pros

      Beautiful office with chess, fussball, fire pits, cafes, etc.
      Flexible working hours
      Great company culture and focus on employee wellbeing
      Many women in leadership positions

      Cons

      A little behind on digital practices, and having many stakeholders and legal considerations can make getting things done a slow, frustrating process.

    7. "Medibank"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Medibank full-time

      Pros

      - Discounted health insurance
      - Myki

      Cons

      - Went through a restructure there

    8. "Great Training and Facilities"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Medibank part-time

      Pros

      - Thorough training
      - Friendly coworkers
      - Amazing office and facilities

      Cons

      No cons observed so far

    9. Helpful (4)

      "Smoke and Mirrors- Looks Good on the Outside"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Commercial in Docklands
      Current Employee - Commercial in Docklands
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at Medibank full-time (Less than a year)

      Pros

      - Activity based working- another type of hot desking
      - Great offices and facilities
      - central location close to southern cross station
      - friendly CFO and CEO

      Cons

      - appears to be “work life flexible” however you will discover almost everyone working outside hours
      - unrealistic expectations- work overtime to get the job done no matter what
      - “yes” middle management however management are clueless
      - blame game culture
      - turnover of employees just under 2 years
      - average pay

      Advice to Management

      Be realistic, it’s ok to say no to your superiors. Your team are the ones doing the hard yards, so if they’re unhappy there’s a good chance they will leave- which means their knowledge will probably go with them.

      Medibank Response

      2 Sep 2018 – Enagagement & Sourcing Coordinator

      Hi there,
      Thank you for leaving some feedback about your current experience with Medibank. At Medibank, we pride ourselves on both our people and culture so we’re sorry to hear that your experience... More

    10. "Team Leader - Call Centre"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Melbourne
      Current Employee - Anonymous Employee in Melbourne
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Medibank full-time (More than 5 years)

      Pros

      Plenty of growth happening, opportunities to move around the call centre if you work hard & make yourself known.
      Team work well together, everyone supports one another of help is needed

      Cons

      If you aren’t making yourself known you can be forgotten about.

      Advice to Management

      Set clear development goals for all employees, have a progression map of roles available within the business so people can see their possibilities

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