Medibank Reviews
Updated 5 Dec 2019
"Flexible working actualy encouraged" (in 17 reviews)
"Work close to southern cross station, work from home and parental leave" (in 13 reviews)
"The focus on work-life balance appears to be verbal only" (in 5 reviews)
"Melbourne office are quite behind in this respect" (in 5 reviews)
"Great place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Medibank full-time for more than 3 years
Pros
- genuine flexibility - engaged CEO - absolute customer focus - passion for health - internal development and quality of training is very good
Cons
- parts of the business are bit disconnected - career pathways could be clearer
Advice to Management
- clear career development - shared goals/ KPIs across the business
Medibank2019-08-17"Good Pay"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI have been working at Medibank full-time for more than 3 years
Pros
Good pay Pretty flexible with time off
Cons
Not enough access to career progression
Medibank2019-12-06- Helpful (1)
"Not ready for change, not open to research insights. Poor culture. Damaging, short sited processes."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Medibank full-time for less than a year
Pros
Good digital innovation. Great inclusion and sustainability strategy.
Cons
Discourage collaboration between CX, UX, data and digital. Too many senior leaders, very removed from the teams doing the work to improve customer experiences. Happy to sell useless products, adding no value to customers.
Advice to Management
Customer experience and digital experience are two arms of the same branch, not teams that should be competing for a resource. If you're not ready for change, work on a strategy that brings everyone on the journey. If you're not open to research insights, don't ask for them. Poor culture should not be cloaked in secrecy. Damaging, short-sited processes and out of date insurance products should be reviewed, they... cause harm.
Show MoreMedibank2019-11-29 "Medibank Review"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
I worked at Medibank full-time for more than a year
Pros
Nice office. Flexible working is encouraged. Hot desks
Cons
Very few team building or culture focused events organised
Medibank2019-11-08- Helpful (1)
"Terrible Work Culture"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Medibank full-time for less than a year
Pros
Near Public Transport- Southern Cross Relaxed Environment
Cons
Terrible Work Culture Way Behind Industry in Innovation and Technology
Advice to Management
Retain smart and hard working people
Medibank2019-11-24 "IT Professional"
StarStarStarStarStarI worked at Medibank part-time for more than a year
Pros
Good at some stuff yeah.
Cons
Bad at other things, yep.
Medibank2019-10-28- Helpful (1)
"Pretty great"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookI have been working at Medibank full-time for more than a year
Pros
Decent place to work. Great culture. They’re really into taking care of their employees in a non-token way.
Cons
Lots of people working there who are totally personality-free. Blank, smiley fakes at all levels of management, but they’re all competent and treat people well.
Advice to Management
Spend more money on systems. Much more. Build one piece of software for the entire business, and stop silo-ing information. Pretty much every in-house or custom tech platform is infuriating. Yes, even the new ones. And abandon jargon. Make it a strategy. Talk like humans. Make an effort to change this part of the culture.
Medibank2019-10-08 "Not a good organisation"
StarStarStarStarStarI have been working at Medibank full-time
Pros
Good PHI subsidy, gender equality, retail
Cons
Too many tasks to do in the retail. trying to save costs
Medibank2019-10-10"Test lead"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Medibank full-time for more than 3 years
Pros
Good place to work with
Cons
New starters process / trappings are not very helpful
Medibank2019-09-25"Overall pretty good after a big period of instability"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Negative OutlookApproves of CEOI worked at Medibank full-time for more than 5 years
Pros
Genuine commitment to wellbeing and work life balance, and customer focus of current CEO. Amazing Head office building. Seems to have settled down a bit with the current CEO after a period of crazy management restructuring and 180 degree strategy U turns shortly after its IPO
Cons
Tough industry to be in with cost pressure on Health insurance. Frequent restructures. Some Execs can be difficult to deal with
Medibank2019-09-12