Medibank Reviews
Found 112 reviews
"Flexible working actualy encouraged" (in 14 reviews)
"Work close to southern cross station, work from home and parental leave" (in 12 reviews)
"The focus on work-life balance appears to be verbal only" (in 5 reviews)
"Melbourne office are quite behind in this respect" (in 5 reviews)
"Great company to work in melbourne"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Medibank full-time for more than 9 years
Pros
Work close to southern cross station, work from home and parental leave
Cons
Career growth in IT is not defined very well inside
Medibank2019-03-22"Billing Analyst"
StarStarStarStarStarI have been working at Medibank full-time
Pros
Great flexibility and working environment
Cons
Hard to sometimes implement change as it's a big company
Medibank2019-05-13"Great company to work for"
StarStarStarStarStarI worked at Medibank full-time for more than 2 years
Pros
They provide training and invest in developing staff
Cons
Non that I can think of right now
Advice to Management
I don't have any advice to provide
Medibank2019-04-01"Finance"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Medibank full-time for more than 2 years
Pros
Hard working, effective team, great benefits, good career growth.
Cons
Need to continue to innovate
Medibank2019-02-14"Call centre role"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Medibank full-time
Pros
Great Culture and a product/service you can believe in.
Cons
Work can be repetitive and hard to feel engaged.
Medibank2019-02-11- Helpful (2)
"6 years at Medibank"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Medibank full-time for more than 6 years
Pros
Heavy focus on work/life balance
Cons
Too top heavy with little to no cohesion or accountability at all levels. Progress is way too slow compared to other similar sized insurers I've worked for.
Advice to Management
Hire more competent Executives who are functional and work well together and also implement a behaviour-focused program to improve company culture as HR management are more concerned about brushing people issues under the carpet rather than addressing them. Company values are literally just words as hardly anyone exhibits those behaviours.
Medibank2019-02-06 - Helpful (6)
"Call Centre: Worst job of my entire life (no exaggeration)"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI worked at Medibank full-time for more than 2 years
Pros
Head office building is amazing - like a multi-colored spaceship (google it). Great if you catch a train to the city as it is right next to Southern Cross Station
Cons
Working on the phones (customer service) at Medibank is single-handedly the worst job I ever had in my life (for context I've worked in similar roles at several companies in Melbourne): - Customers are usually on hold for between 20-50 minutes - and are either MISERABLE or ANGRY by the time they speak to you. (There are 2-3 Million Customers - and anywhere between 300-600 CSO's, do the numbers). - Every millisecond...
Show MoreAdvice to Management
- If you treat your call center workers like dirt - they will treat your customers like dirt. I saw genuine customer service workers who cared about customers become the least caring people before my eyes (as the metrics don't measure this) - For God's Sake: Stop hiring 'people leaders' externally - it is very demotivating to have to report to someone who has been here all of 5 minutes and is actually asking you questions....
Show MoreMedibank2018-12-27 "Good"
StarStarStarStarStarI worked at Medibank full-time
Pros
More focussed on business goals
Cons
No flexibility at work. lacks work life balance
Advice to Management
consider work life balance
Medibank2018-11-16"Chief Marketing Officer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo Opinion of CEOI worked at Medibank for more than 2 years
Pros
Positive culture, with genuine interest in member health .
Cons
Highly regulated industry with relatively few levers available to break out in the marketplace.
Medibank2018-10-25"Working at Medibank"
StarStarStarStarStarI have been working at Medibank full-time
Pros
Good people to work with. Insurance and myki benefits
Cons
not much opportunity to grow
Advice to Management
Managers should be trained to not to micro manage.
Medibank2018-10-14
Medibank Response
January 7, 2019 – Enagagement & Sourcing Coordinator
Hi there, Thank you for leaving feedback about your previous employment experience with Medibank. We pride ourselves on our people, our culture and our strong customer focus, so we’re really sorry to hear that your experience with us hasn't been all positive. Please know that we’d ...
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