Does Medibank pay their employees well?

According to anonymously submitted Glassdoor reviews, Medibank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medibank. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Medibank?

72% of Medibank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medibank 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Medibank?

Customer Service Representative (42) , Sales Consultant (11) , Customer Service (7) , Analyst (6) , Customer Service Consultant (6) , Retention Specialist (6) , Manager (5) , Marketing (5) , Sales Representative (5) , Assistant Manager (4) , Counsellor (4) , Registered Nurse (4) , Senior Analyst (4) , Senior Executive (4) , Team Leader (4)

What are the pros of working at Medibank according to real employee reviews?

"Great culture and flexibility available" ((in 57 reviews)); "Met great people and still friends to this day" ((in 43 reviews)); "Being able to work from home as a nurse was amazing!" ((in 38 reviews)); "Great work life balance" ((in 24 reviews)); "Nice building convenient to station subsidized PHI" ((in 20 reviews))

What are the cons of working at Medibank according to real employee reviews?

"Highly focused on KPIs and low pay" ((in 22 reviews)); "No career progression and no work flexibilities" ((in 16 reviews)); "low salary not much of growing opportunity" ((in 10 reviews)); "Flexible Working Arrangement and goog training" ((in 8 reviews)); "Some managers are great, but others lack experience in health insurance, call centres, or remote work environments." ((in 8 reviews))

What are the top reviewed Medibank locations?

Melbourne , Sydney , Docklands , Brisbane , Perth , Adelaide , Wollongong , Darwin , Elsternwick , Canberra , Gold Coast , Victoria, Australia , Hobart , Geelong West , Dandenong , Macquarie , Chermside , Indooroopilly , Hervey Bay , St Leonards , Casuarina

Medibank Reviews

3.6

72% would recommend to a friend

(495 total reviews)

David Koczkar

88% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity and inclusion

4.1

Work/Life balance

3.8

Culture and values

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Medibank has an employee rating of 3.6 out of 5 stars, based on 495 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medibank employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

495 reviews

5.0

25 June 2026

Supportive culture with autonomy, great work life balance

Strategy manager

Recommend

CEO approval

Business outlook

Pros

Supportive and collaborative colleagues High degree of autonomy Work life balance, real focus on employee wellbeing Meaningful work in transforming the health system

Cons

Decision by consensus can mean slower decision making

Medibank Response

1w

Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

5.0

17 Feb 2026

Amazing Place

Sourcing and contracts manager

Recommend

CEO approval

Business outlook

Pros

- Work Life Balance - Compensation

Cons

- Alot of Red tape (Hard to get things done) -

Medibank Response

4mo

Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

5.0

15 Jan 2026

Reinventing Work

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Super progressive for a big corporate and an ambition with heart.

Cons

Internal systems don’t always support the ambition.

Medibank Response

5mo

Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

Viewing 1 - 3 of 495 Reviews

Jobs at Medibank

Customer Service and Sales Consultant

Customer Service and Sales Consultant

Customer Sevice and Sales Consultant

Customer Service and Sales Consultant

Customer Service and Sales Consultant

Medibank

Medibank Reviews

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Supportive culture with autonomy, great work life balance

Amazing Place

Reinventing Work

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