Microsoft Reviews | Glassdoor.com.au

Microsoft Reviews

Updated 22 May 2018
17,608 reviews

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4.1
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Microsoft CEO Satya Nadella
Satya Nadella
7,092 Ratings

17,608 Employee Reviews

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Pros
Cons
  • Certain groups can have poor work-life balance (in 1145 reviews)

  • Mid level management, review system (in 523 reviews)

More Pros and Cons

  1. Helpful (1)

    "Never been happier!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1) Amazing leadership under Satya our new CEO and Steve Worrall the M.D. in Australia
    2) The Number one cloud company in the world (literally)
    3) The greatest sales training you could ask for, ongoing mentoring, coaching and support. The M.D. even does call coaching with the sales reps!
    4) The best pay anybody could ever ask for
    5) international travel
    6) clearly defined processes

    Cons

    1) way too many complex tools and poor systems e.g; Microsoft Dynamics does not even let you call through the web browser so you have to install this very slow time consuming app called “Unified Service Desk” (USD) which is very slow and crashes non stop. Dynamics and Outlook also don’t integrate well at all!
    2) still a bit too “old school” and rigid when it comes to some things such as dress for example
    3) quite a lot of politics within the Sales Teams due to their being way too many people
    4) commission is capped at 200% for sales reps and pay is below industry average.

    Advice to Management

    1) Try to focus on hiring quality over some quantity. Microsoft hires far too many people too quickly.
    2) Don’t give him in to office politics and stupid, pointless games that are designed to show off over pathetic achievements and suck up. Say no to this and focus on what really matters
    3) offer employees a lot more stock - we deserve it! :)


  2. "Great leader (Satya Nadella) with clear growth strategies in place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Category Manager in Sydney
    Current Employee - Senior Category Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than 3 years)

    Pros

    Smart people, flexible work hours, and leading the way in tech.

    Cons

    Growth is in Azure related IT infrasture and the hardware side of the business is losing focus.

  3. Helpful (1)

    "Field Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Support Specialist in Sydney
    Former Employee - Field Support Specialist in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time (More than a year)

    Pros

    It's such a big company that even if your direct report doesn't care about you, there are processes in place to ensure you're adequately taken care of. Not to mention the constant stimulation of a multinational tech giant, every week there's something new to learn or discover that your company made.

    Cons

    The internal politics from Ballmer days are still lingering in most departments, Satya has made great progress but until the old management is fully cleaned out this will continue to be a problem. The other con is getting something done without precedent, this takes so long that most FTEs just don't put the effort into it anymore and accept it as status quo. Big company, slow moving.

    Advice to Management

    Think more about the customer, less about your boss and people will start to work more collaboratively.


  4. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Microsoft full-time

    Pros

    Some intelligent people to learn from.

    Cons

    Toxic culture, political, constant cutting of jobs.

    Advice to Management

    Foster better culture.


  5. Helpful (2)

    "Techs great, but sales management is confused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Microsoft full-time (More than 3 years)

    Pros

    It has some fantastic attributes - the tech is great, but can’t execute a sales strategy. So often world leading technology is surpassed due to dithering / nonexistent sales strategies.

    Cons

    Constant turnover of managers. Misalignment and confused kpi’s across teams

    Advice to Management

    Stop changing management, sort out ATU and STU differences, focus on sales execution and alignment of targets across teams. How can Apps and Infra teams be the only ones compensated for big data workloads? Customers don’t get it...it’s simple - if it’s confusing to customers and staff, change it.


  6. "Culture shock"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (Less than a year)

    Pros

    Salary and very knowledgeable staff

    Cons

    Culture not quite what I expected


  7. Helpful (1)

    "Not what I thought it would be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engagement Manager in Sydney
    Former Employee - Engagement Manager in Sydney
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time (More than a year)

    Pros

    Big name on your CV
    Competitive remuneration package

    Cons

    Chronically detached management. There's a good chance you manager will have absolutely no idea what your team does because they're a professional manager, not an expert in their field.
    The feeling that a lot of what you're targeted with doing would happen anyway whether you were there or not.
    A lot of people that work at Microsoft are rather up themselves about the fact that they work for Microsoft.
    Ridiculous Microsoftspeak (where the rubber hits the road, swim in your think tank, this idea isn't fully baked etc, etc). I spent a lot of time biting my lip wanting to give those responsible for such nonsense a good slap.

    Advice to Management

    Every level of management at Microsoft sucks up mercilessly to the one above it because that's the person that decides your bonus. Man up a bit to constructive criticism and end the rabid favoritism that is sadly endemic to the organization.

  8. "Practice leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Microsoft full-time

    Pros

    Great company to work for, many opportunities and smart passionate people around

    Cons

    Too many processes and procedures impacting the ability to be customer centric. Not everybody is as smart and passionate - there are some around that hide their lesser competence and lack of customer passion behind political gamesmanship. Too politically correct in a way that one has to be careful voicing any opinion, as it may not be the sanctioned opinion of the day

    Advice to Management

    Continue the transformation - accelerate it. Identify and get rid of the driftwood - balance the short term pain with the longer term gain. Invest in proper leadership programs


  9. "Principal consultant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Best employer with the best leadership and vision

    Cons

    Very strict sales revenue targets


  10. "IT Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Microsoft full-time

    Pros

    Every day is a challenging work environment.

    Cons

    Work life balance, too many teams to consider to make a difference.

    Advice to Management

    Listen to customers and do not forget career growth of employees.


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