Ninja Xpress Reviews

3.7

66% would recommend to a friend

(74 total reviews)

43% positive business outlook

Ninja Xpress has an employee rating of 3.7 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

74 reviews
2.0
23 May 2023
Recommend
CEO approval
Business outlook

Pros

flexible working hours, mostly still wfh even after pandemic medical benefits not as hustle/high paced as what I thought a startup would be

Cons

- new hire in the management position was very discriminative with existing employees. he brought his own people and get rid of the old employees. bad quality of leadership. No real leaders in this company. - high turnaround of employees - uncertain future of the company - individualistic culture - low salary for senior manager level

2.0
20 Feb 2023
Recommend
CEO approval
Business outlook

Pros

I must say that my experience with the company was a mixed bag. While I enjoyed working with some great colleagues and learning about the logistics industry.

Cons

One of the biggest issues that I faced during my time at Ninja Xpress was the lack of preparedness when it came to managing the mess that comes with logistics. Deliveries would be delayed or misplaced, and the blame would often be shifted from one department to another, with no clear resolution in sight. As an Area Sales Manager, I was responsible for ensuring customer satisfaction, but it was difficult to achieve this when the backend processes were not streamlined. Another challenge was the constant change in management and company policies. The turnover rate was high, which made it difficult to establish a consistent working relationship with upper management. The lack of stability in the company culture also affected morale among employees, as there was always a sense of uncertainty and apprehension about the future.

3.0
13 Dec 2024

Key Account Manager

Recommend
CEO approval
Business outlook

Pros

Flexible working hours, the benefit is good

Cons

There's no clear direction. And I need to do all by my self. Don't have a dedicated IT team. Need to solved it. No career growth

Viewing 1 - 3 of 74 Reviews

Glassdoor has 83 Ninja Xpress reviews submitted anonymously by Ninja Xpress employees. Read employee reviews and ratings on Glassdoor to decide if Ninja Xpress is right for you.