Reviews by job title

20 reviews
4.0
7 Aug 2024

Great flexible job

Recommend
CEO approval
Business outlook

Pros

Flexible hours, open 24/7. Co workers/ training/ mgmt are very friendly and always willing to help. Quick to promote.

Cons

The pay starts at 13.00 an hour.

2.0
14 Jan 2026

Patlive blah

Recommend
CEO approval
Business outlook

Pros

Remote, you can pick up hours and give away hours. Team leads for the most part were helpful when you asked questions.

Cons

Weird witch culture, Pay, benefits, too strict on calls without enough pay.

3.0
30 May 2023

Not too bad

Recommend
CEO approval
Business outlook

Pros

Choose your own hours, not very hard once you get used to it, work from home

Cons

Get yelled at and threatened a lot by callers, Not much engagement or care from management, takes a long time to get promoted

5.0
20 June 2023
Recommend
CEO approval
Business outlook

Pros

I was looking for a work from home type job, but my personal computer was giving me issues. Luckily, PATLive provides company-issued equipment. I love having the flexibility to work from home. Everyone at PATLive is very supportive and helpful. The management team makes it fun, by hosting trivia and other fun events to feel like a family, even though we are not in person. The hours are flexible. Overall, I love working here.

Cons

I honestly do not have any cons except maybe the starting pay. However, you are able to advance to a different position fairly quickly.

5.0
14 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Here are just a few of the Pros for me: Great Starting Pay Part-Time Available Additional Hours If Needed Job Advancements Friendly Staff / Co-Workers Paid Training

Cons

I haven't experienced any Cons at this job!

5.0
22 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Working for PATlive was a privilege. You are constantly learning everyday newer solutions to help people with their computers. It is a pretty rewarding job. Hours are great and you get to work remote.

Cons

The long hours with constantly interacting with people can get exhausted at times. Other than that, this is a great job

5.0
15 May 2022
Recommend
CEO approval
Business outlook

Pros

Since starting at PATLive I have learned so much and my customer service skills have not only grown- but my administrative and professional as well! Communication is felt across the company even though we work remotely. I never feel like an outsider or left out. Our supervisors, team leaders, and the IT department are always ready and willing to jump in to lend a helping hand when needed. My position also fulfills my passion and purpose to help others. I am approaching my 2 years with the company. I have been given the opportunity to work with different projects/contracts and I can honestly say I've enjoyed it all. I am looking forward to seeing where my future will go with PATLive. I am a valued agent, which makes me feel proud, as I know that the work I do is appreciated and valued not only by my fellow agents and staff but by the callers that I interact with and the customers that I serve. Day to day I get to assist customers all across the globe with everything from scheduling to reception. I get to train awesome new agents, and as a mentor, I help other agents become stellar. Some of the perks of our awesome culture and workplace are the flexible schedules - it’s so easy to pick up hours from other agents, I get to work from home, meet new team members, and IT is only a message away to always help with my company-issued equipment. We have on-the-job training, awesome management, and the fun company-hosted competitions and giveaways like customer service week are great too - but it’s truly the awesome agents I get to work with that make this job stellar!

Cons

I really don't see a con about PATLive.

Viewing 1 - 3 of 20 Reviews

Glassdoor has 169 PATLive reviews submitted anonymously by PATLive employees. Read employee reviews and ratings on Glassdoor to decide if PATLive is right for you.