Protocol Reviews

3.4

61% would recommend to a friend

(67 total reviews)

Esme Bianchi-Barry

Not enough data to show CEO approval

57% positive business outlook

Protocol has an employee rating of 3.4 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

67 reviews
2.0
28 July 2021
Recommend
CEO approval
Business outlook

Pros

Some of the best colleagues I've ever worked with - most have since left A good foot in the door for new recruiters - whilst there is no structured training in place, your line manager does support you in your role as best they can with the time and resources they are given. Good to gain some experience, but there are much better agencies out there. Systems are pretty good but their CRM software is apparently barely understood due to the original developer leaving, has clearly become a time sink for the IT team.

Cons

Outdated Recruitment model, very old guard type style of recruitment. No HR. Inconsistent salaries & commission structure. Commission structure is poorly implemented and penalises more than it rewards. No clear progression or structured training plans, you learn most of it on the job shadowing. Senior management team has a clique culture, elitist at times. Only certain people can get away with leaving on time without being frowned upon. High turnover of staff. Little transparency in operations opening up back office politics and the so called 'rumour mill' which are often proliferated by certain members of senior management.

1.0
11 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Individuals on the team make it bearable.

Cons

The most soul destroying environment. Managers will only acknowledge you if you are a ‘big biller’. A manager in particular would pick and choose days which we they wanted to be friendly. They sell a work life balance, but you practically have to beg for a day to WFH, absolutely no trust. Happy to push you out the door if you are struggling, rather than offering any support. Hire people and extend their probation periods, only to sack them in the end. Outrageous turnover. Overall an awful atmosphere, practically no benefits of working at Protocol, progression is merely a myth.

1.0
1 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Some people that work there are really nice (by some i mean less than 5) There is career progression because of how many people leave

Cons

Very clicky, if you get into the click then you’ll definitely go far but good luck on that! Micromanagement and treat people unfairly. No actual training set up so if you come in from a different sector your on your own. Promises things but don't go forward with it, they had a sales competition to win a car in June, nothing has been said about it since. Favouritism Only one director actually has a clue what shes doing, the CEO has never worker in recruitment or education so has no idea. Unreal staff turnover, from march over 20 people had left. Theyve killed my love for recruitment.

Viewing 1 - 3 of 67 Reviews

Glassdoor has 76 Protocol reviews submitted anonymously by Protocol employees. Read employee reviews and ratings on Glassdoor to decide if Protocol is right for you.