Ritz-Carlton Reviews

3.7

69% would recommend to a friend

(2,962 total reviews)
avatar

Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.7 stars).

Reviews by job title

3K reviews
1.0
17 Mar 2024
Recommend
CEO approval
Business outlook

Pros

The Ritz Carlton Brand carries heritage and prestige which future employers might find attractive. You can Expect within a few months of working there that your whole team will have quit so you’re always getting to know new people.

Cons

The Terrible pay (minimum wage) while expecting the staff to outperform every other hotel in the market and commit mind body and soul to the hotel, it’s impossible to get leave or particular days off approved. If you are employed to work part time, they will roster you on 5-6 days a week and make you feel ungrateful when you ask questions about it. The teams are all under staffed and no one seems to be in charge, care about the employees or even even see you as a person, aside from one or two of the supervisors who are actually decent humans the whole thing is remarkable (in a real bad way) The culture in this place is pure evil, do not believe a thing they tell you in the interview…

2.0
17 Feb 2022

Ritz Carlton Perth

Recommend
CEO approval
Business outlook

Pros

Marriot discount, good team and working for a global brand (good for future job prospects)

Cons

Unable to use the discount a lot because they overwork you for long hours with mediocre pay and do not provide meals on break. Upper management does not care.

3.0
18 Feb 2018

Lower benefit among peers in industry

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and helpful colleagues.

Cons

Poor food and salary for full time junior staff.

Viewing 1 - 3 of 2,962 Reviews

Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.