Salmat Reviews | Glassdoor.com.au

Salmat Reviews

Updated 24 Aug 2019

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Found 180 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
74%
Approve of CEO
Rebecca Lowde
14 Ratings
Pros
Cons
More Pros and Cons
  1. "Nice easy job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Distributor 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Salmat for less than a year

    Pros

    Very flexible and decent pay. Staff are friendly and relaxed.

    Cons

    If you are a Catalogue Distributor, be prepared to work outside.

    Salmat2019-08-25
  2. "Finding its Feet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Operations Engineer in Sydney
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Salmat full-time for more than 8 years

    Pros

    Pockets of shelter. Hopefully more stable now.

    Cons

    Went through some serious change.

    Salmat2019-08-19
  3. "Loved working with my direct team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Digital Account Coordinator in Dandenong South
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Salmat full-time for more than a year

    Pros

    Relaxed work environment, great team that I directly worked with. Company culture is good but there are definitely some changes happening there

    Cons

    Other teams are siloed off which doesn't create an overall team environment with a shared goal but rather competing interests.

    Salmat2019-07-23
  4. Helpful (1)

    "A lot of change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Head of Marketing 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Salmat full-time for more than a year

    Pros

    Can find opportunity if you push

    Cons

    Old business model and needs to change

    Salmat2019-07-25
  5. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent 

    I have been working at Salmat part-time

    Pros

    Convenient location and clean workplace

    Cons

    salary is a bit low

    Salmat2019-07-19
  6. "Best of the minimum wage jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Melbourne
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Salmat full-time for more than a year

    Pros

    Compared to hospitality, retail, fast food etc, working in a contact centre is a good place to start. Salmat's Melbourne office is modern loking and feels professional but down to earth at the same time, which is a good combo. Their contact centres were bought by Probe in 2018, so not sure how it is now. I really appreciated the diversity of colleagues - all walks and stages of life, so many unique stories,...

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    Cons

    An open plan office of a few hundred people means there is a chronic exposure to high ambient noise. This, in combination with the noise from the customers on the headsets, can become a hearing risk. There are also "auditory incidents" on occasion, where there is an unusually loud noise on the headset that is a risk of all call centre technology. I'm not sure if they do it anymore, but when I was there we used shared...

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    Advice to Management

    Study the WHS risks of phone agents and do everything you can to minimise these risks. Attrition is the biggest problem contact centres face, and most people don't quit jobs, they quit bosses. A supportive work environment and nurturing and fair management is crucial in making sure talent grows (and sticks around). Maybe a more structured career mentoring program outside of supervision could keep morale up for potential...

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    Salmat2019-07-04
  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager 
    Recommends

    I worked at Salmat full-time

    Pros

    Good work life balance with good money People are approachable and willing to help

    Cons

    Lots of instability within business

    Salmat2019-06-26
  8. "Good part time job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Sydney

    I worked at Salmat part-time for more than 5 years

    Pros

    Good part time, flexible hours

    Cons

    Bad hourly rate but the best you can get as a teenager

    Salmat2019-06-17
  9. "Pleasure working at Salmat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Specialist in Sydney
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Salmat full-time for more than 10 years

    Pros

    Salmat really looks after their employees, but they also concentrate more on their shareholders in regards to paying out dividends and selling off business units to do so.

    Cons

    Our business unit was sold off to another company and the other company found itself in a bit of difficulty and as a result had to make people redundant.

    Advice to Management

    Take more care of the staff you have left. Shareholders are getting too greedy and have unrealistic expectations.

    Salmat2019-05-31
  10. "Decent place for money"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Salmat part-time

    Pros

    pretty relaxed and easy going

    Cons

    salary not amazing, and working on the phones can be tough for obvious reasons

    Salmat2019-06-13
Found 180 reviews