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      Softcat

      Engaged employer

      Softcat Reviews

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      4.2

      79% would recommend to a friend

      (836 total reviews)
      avatar

      Graham Charlton

      94% approve of CEO

      82% positive business outlook

      Ratings by category

      4.6

      Culture and values

      4.3

      Diversity and inclusion

      4.2

      Work/Life balance

      4.0

      Senior management

      4.0

      Career opportunities

      3.8

      Compensation and benefits

      Softcat has an employee rating of 4.2 out of 5 stars, based on 836 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Softcat employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      836 reviews
      3.0
      25 June 2018

      Admin should be treated better

      Sales support
      Recommend
      CEO approval
      Business outlook

      Pros

      There are a lot of perks with working at Softcat, even being in admin, such as admin day, 4pm beers, nights out and team lunches but a lot of it is aimed around drinking and a lot of the bigger company incentives are aimed at sales or the more popular admin people.

      Cons

      After over 3 years of working in admin for Softcat I wasn’t awarded the end of year bonus when I left, even though I worked the full financial year and up to the last week of the first quarter of the next financial year, which was unbelievably disappointing when there was no decent enough reason for this in my eyes. I took this up with the CEO of the company and was just told that I wouldn’t be rewarded this as they would then have to give it to every other admin person who had left since the end of financial year, not the most inspiring chat. This unfortunately left me with a bad impression after 3 years of working with Softcat and many happy, fun memories there. I believe admin, across all areas, should have a higher base salary as I was only rewarded a £1,000 base salary increase after 3 promotions within the company in the same department. If I was in sales and was promoted even once, I would imagine the base salary increase is much more than £1,000.

      avatar
      Softcat Response
      7y
      Thank you for your review, we appreciate your time writing to us. Sales Support are valued members of our business and we’re sorry that you didn’t feel that way when you were here. We have always had a policy of paying the annual bonus to people who have both worked the financial year and are still employees at the pay date, this is common practise. We are always working hard to continuously improve as an orgainsation and take your feedback on board. Thanks Rachel Cowell - Recruitment Manager
      3.0
      24 Jan 2023

      Great experience for entry role

      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great office Excellent exposure to world class vendors

      Cons

      Management can be controversial Very low base salary Can be stressful and can be a lot of pressure put on employees

      avatar
      Softcat Response
      3y
      Thanks for your review! Many thanks, Elisha
      1.0
      14 Sept 2015

      Unprofessional

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - A successful company. - Great offices (modern and colourful).

      Cons

      - The e-mails that circulate around the office are quite frankly embarrassing. A disgrace to the company. Many of them are racist and derogatory towards women. Surprisingly, it is the Sales Managers who are the main culprits. - New starts are given 300 accounts that have been recycled from the CRM. Many of these accounts are duplicates or simply not worth calling. - The progression route to Team Leader can happen within 2 years or less, which means that someone with very little experience or industry knowledge can be in charge of many other people. - It is easy to feel like a small fish in a big pond. - New starts are subject to brainwashing.

      Viewing 1 - 3 of 836 Reviews
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      Glassdoor has 854 Softcat reviews submitted anonymously by Softcat employees. Read employee reviews and ratings on Glassdoor to decide if Softcat is right for you.