employer cover photo
employer logo
employer logo

Star Entertainment Group

Is this your company?

Star Entertainment Group Reviews

3.1

50% would recommend to a friend

(704 total reviews)

18% positive business outlook

Star Entertainment Group has an employee rating of 3.1 out of 5 stars, based on 704 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Star Entertainment Group employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

704 reviews
3.0
6 May 2013
Recommend
CEO approval
Business outlook

Pros

- Free buffet - Uniforms laundered daily - Free light rail from Central Station - Hourly rate is decent for what you do - Fairly quick and easy to go from dealer to supervisor (2-3 years), with a pay rise with each new table game you learn. - Don't take your work home with you. - Every day you have a different pit boss or supervisor, so if you dislike somebody you don't have to work with them very frequently. - Interesting mix of cultures, can have some interesting conversations with the friendly customers. - Sometimes pretty darn fun! If you have good players. - You can swap as many shifts as you like with friends and colleagues.

Cons

- Really negative culture in the workplace (management is a 'boy's club', and rather than taking responsibility and supporting their employees, they tend to blame and punish). - Recent structural changes have made the possibility of promotion from supervisor to pit manager far more unlikely. - Job can be very stressful and emotional at times, with both customers and managers being intolerant of (inevitable) human error. Quite dehumanising job. - A lack of encouragement and support. - Everybody finds the scheduling department very frustrating. e.g. It can be difficult to get annual leave if you don't plan 9 months in advance.

1.0
9 Mar 2024

Toxic.

Recommend
CEO approval
Business outlook

Pros

free food. the job is bot hard but the working environment is terrible.

Cons

Excessive micromanaging. Bad manager, love to accuse his team, sometimes threaten with our employment (although i always meet or exceed my kpi). i feel depressed working at star, especially with this boss :( always talk down to me until i feel unwanted and realise that my manager hates me and i have no idea what i've done to him :( totally not good for my mental health.

2.0
22 June 2017
Recommend
CEO approval
Business outlook

Pros

- Laundered uniforms which you collect at the beginning of each shift. - Free buffet style breakfast / lunch / dinner - 15 minute break for every hour worked - Competitive hourly rate - Great career progression for anyone who's willing to put in the work - Fast paced work environment - Great for 'people watching'

Cons

- As the casino has a huge employee turnover, the people they hire are from all walks of life. This resulted in working with a lot of strange characters. Staff were untrustworthy - you could not leave something laying around for 2 minutes without it being stolen. My locker was broken into on multiple occasions. - Shocking HR department - Repetitive duties, doing the same thing over and over (Up to 5 times a minute) - Working long hours across all hours of the day with a demand for working night shift. - A very toxic work place, being surrounded by problem gamblers day in and out, also working within a space that is dull and at sometimes lifeless. - Workplace bullying / sexual harassment was accepted and not acted upon by senior management even when addressed

Viewing 1 - 3 of 704 Reviews

Glassdoor has 796 Star Entertainment Group reviews submitted anonymously by Star Entertainment Group employees. Read employee reviews and ratings on Glassdoor to decide if Star Entertainment Group is right for you.