Sydney Water Customer Service Representative CSR reviews

* Tenured staff can make new starters feel alienated as many of the staff have been at the company for 10+ years * Break times are very limited and every deviation outside of the allocated break times will result in a message, email or even a catch up with your manager questioning why you went outside of this allowance. Even after advising that you had to use the bathroom you will gently be reminded that this is why you have your 2 (10-15 minute breaks 3 hours apart for) * Your team leader or even support will generally not be available to assist you and instead you will have a frustrated customer on the phone whilst you wait on queue for your team leader to assist you. * Management/Team leaders are constantly being shuffled around into other positions due to the limited progression opportunities, your team leader could be in the same role as you several weeks later. * Your acceptance in the company and being a good fit for the company largely depends on your personality. * Management micromanage every aspect of your role and can be overbearing