A "bank" being ran as if it's a supermarket. Policy and procedures the same as in stores.
Everyone who starts at Tesco "Bank" is given a CSR title regardless what role they work. This is no accident, this is so they can do what they please with you and give you a nominal CSR salary.
When Tesco "Bank" first started hiring they got it badly wrong, they would hire people and offer them whatever it took to get them in the door. No structure to pay, no reasoning to paying someone more or less for the exact same role.
That had now created a huge discrepency in pay throughout the company.
They have now realised this but it's too late but still haven't sorted it.
You still have people starting on a wage higher than those who are in the same role for years.
Also you have employees who tuped over from RBS on over inflated salaries which isn't there fault but causes a culture of lazy self intitled workers.
Management has no structure to it. No actual support for managers or development program to train them. I don't blame Team Leaders for being as poor as they are because they don't get the support or help. Most of them have been cherry picked by ex tsb managers to do there work for them in the team for "development".
The majority of managers are not capable of there core responsibilities, coach, mentor, develop and motivate.
Disaplinary policies in the company are decent but not being utilised correctly by management, main the absence policy. If you are ligitamily unwell for more than 3 days you could face a formal sanction. No support for unwell colleagues or colleagues with long term medical problems.
Mental health issues is a huge issue in the company. 70% of absence is attributed to this and the management team do nothing to support this or make a difference.
