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The Revenue Optimization Companies (T-ROC)

Engaged employer

The Revenue Optimization Companies (T-ROC) reviews about "pay"

69% positive business outlook

Reviews by job title

273 reviews
2.0
20 Aug 2025

Great team

Recommend
CEO approval
Business outlook

Pros

Great team and management Good pay

Cons

Not available long term consistently firing and hiring programs come and go

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The Revenue Optimization Companies (T-ROC) Response
8mo
Thank you for taking the time to share your experience. We’re glad to hear you valued the team, management, and pay during your time with us. We understand that frequent program changes and turnover can be challenging, and that’s exactly why we’ve introduced initiatives like WeLearnFromU to gather feedback and improve stability. We appreciate your perspective and invite you to share more through t-roc.fyi/WeSupportU.
2.0
1 Mar 2025
Recommend
CEO approval
Business outlook

Pros

There are none at this company

Cons

Management is rude to store managers, benefits cost to much, other competing companies pays way more and I mean way more then this company offers to pay, when work is slow its dead, please don't waste your time. There's about to be a position open because I'm quitting after this review. My advice is to keep it moving.

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The Revenue Optimization Companies (T-ROC) Response
1y
Thank you for sharing your feedback. We're sorry to hear that your experience with T-ROC has not met your expectations. We take all feedback seriously and are continuously working to improve our work environment, leadership, and overall employee experience. We understand that compensation and benefits are important factors in job satisfaction, and we regularly evaluate them to stay competitive in the market. Additionally, we’re investing in programs like WeLeadU to enhance leadership training and WeLearnFromU to gather employee feedback and make meaningful improvements. If you have any additional insights you’d like to share, we encourage you to reach out through t-roc.fyi/WeSupportU so we can address your concerns directly. We appreciate your time with T-ROC and wish you the best in your next opportunity.
1.0
8 May 2025

Awful company

Recommend
CEO approval
Business outlook

Pros

Cushy job, good for just collecting a check

Cons

Terrible pay, awful management and horrible culture.

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The Revenue Optimization Companies (T-ROC) Response
1y
Thank you for your feedback. While we're glad you found the role straightforward, we're sorry to hear your experience with pay, management, and culture was disappointing. We've launched several programs, like WeLeadU and WeLearnFromU, to address these very concerns and improve life at T-ROC. If you're open to it, we'd appreciate more detailed feedback at t-roc.fyi/WeSupportU.
5.0
17 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Fun job you meet a lot of people great pay and Benefits amazing coworkers and staff throughout the company always here for you about anything

Cons

None that I can think of

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The Revenue Optimization Companies (T-ROC) Response
8mo
Thank you for the great feedback! We're so glad to hear you're enjoying the work, the people, and the support you're receiving across the company. It’s that kind of energy and connection that helps make T‑ROC such a special place to be. We appreciate your kind words—and we’ll definitely keep striving to live up to them! If you ever have suggestions, we’re always listening at t-roc.fyi/WeSupportU. —The T‑ROC Employee Experience Team
3.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Quarterly bonus always comes when you need it

Cons

Bi weekly pay sucks need weekly pay asap

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The Revenue Optimization Companies (T-ROC) Response
1w
Thank you for taking the time to share your feedback and for the work you continue to do as a Field Merchandiser. We’re glad to hear the quarterly bonus program has been helpful. We also understand your concerns about the bi-weekly pay schedule and added workload. While pay schedules involve several operational factors, we know timing and consistency matter. We also recognize the importance of keeping expectations clear and manageable for our field teams. Feedback like yours helps us continue improving how we support employees and communicate priorities. For anyone who would like to share additional feedback or request support, WeSupportU is available at t-roc.fyi/WeSupportU. We appreciate your continued contributions to T-ROC.
4.0
13 Feb 2025

Good Company

Recommend
CEO approval
Business outlook

Pros

Good corporate environment with good support through the entire organization

Cons

I really don't have any cons except the pay can always be higher

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The Revenue Optimization Companies (T-ROC) Response
1y
Thank you for your review and for being a part of T-ROC for several years! We're thrilled to hear that you found our corporate environment supportive and that you had a positive experience across the organization. We understand that compensation is always an important factor, and we continuously evaluate our pay structures to remain competitive while rewarding our team members for their hard work and dedication. We appreciate your time with us and your valuable feedback. If you ever have additional insights to share, please feel free to reach out through t-roc.fyi/WeSupportU. Wishing you continued success!
2.0
5 Feb 2026

Low Pay, High Standards

Recommend
CEO approval
Business outlook

Pros

Wireless Discounts Sales Bonuses Running my own team

Cons

Terrible Atmosphere Far too high a standard is placed on all stores; it isn't an issue if you have plenty of traffic. Placed in a store with too little traffic, or a demographic that is generally more cash-poor, you are out of luck

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The Revenue Optimization Companies (T-ROC) Response
3mo
Thank you for taking the time to share your feedback. We’re glad to hear you valued some of the benefits of the role—wireless discounts, the ability to earn bonuses, and the ownership that comes with running your own team. We also want to acknowledge the concerns you raised about the atmosphere, performance expectations in lower-traffic locations, and changes to the incentive structure. When goals feel disconnected from a store’s traffic patterns or local market realities, it can be frustrating—especially for teams working hard to deliver results. It may also be helpful context for readers that T-ROC supports a wide range of roles and client programs, and this review reflects one specific retail program at a point in time. As our client partnerships and programs evolve, the structure of compensation, metrics, and day-to-day store support can change significantly, and this experience may not reflect how current programs operate today. We’re always looking for ways to ensure performance expectations are fair, incentives feel meaningful, and team members have the tools and support to succeed. If you’re open to sharing additional detail, we welcome you to reach out through t-roc.fyi/WeSupportU so the right team can review your feedback. Thank you again for offering a candid perspective—feedback like this helps inform improvements for current and future team members.
4.0
7 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I personally found that the supervisors and managers were extremely supportive to not only myself but to other TROC employees as well. I enjoyed my employment with this company and had I not been offered a higher paying position with another company I would still be employed with TROC.

Cons

None, nothing to complain about!

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The Revenue Optimization Companies (T-ROC) Response
2mo
Thank you for taking the time to share your experience. We’re so glad to hear that you felt supported by your supervisors and managers and that your experience with the team was such a positive one. Creating an environment where employees feel encouraged, valued, and supported is incredibly important to us, so it’s especially meaningful to hear that reflected in your feedback. We also appreciate your kind words about your time with T-ROC and your encouragement to keep up the good work.
1.0
1 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Hourly pay was decent. Was told that I could decline jobs if not interested. I love the type of work they do.

Cons

Never any work, They will not pay drive time or mileage from home to store or store to home unless it is 60+ miles, They constantly spammed my company email with nonsense that had nothing to do with me or that I even cared about.

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The Revenue Optimization Companies (T-ROC) Response
3mo
Thank you for taking the time to share your experience. We’re glad you enjoyed the work itself and felt the hourly pay was competitive. We’re sorry to hear about the frustration you described—especially being locked out of systems without a clear explanation, limited work availability, and communications that felt irrelevant. In Flex roles, assignment volume can vary by market and client needs, and expectations around accepting/declining opportunities (including travel considerations) should be communicated clearly during hiring and onboarding. If you still don’t have your W-2, we want to help resolve that quickly. Please submit the details through t-roc.fyi/WeSupportU so we can route your note to the right teams (including payroll), review your account access, and address the concerns you raised.
Viewing 1 - 3 of 273 Reviews

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