Customer Service Representative applicants have rated the interview process at KFC with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 67.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 12 days to get hired, when considering 27 user submitted interviews for this role. To compare, the hiring process at KFC overall takes an average of 13 days.
Common stages of the interview process at KFC as a Customer Service Representative according to 27 Glassdoor interviews include:
One on one interview: 36%
Skills test: 11%
Background check: 9%
IQ intelligence test: 9%
Other: 9%
Personality test: 9%
Presentation: 9%
Phone interview: 5%
Drug test: 2%
Here are the most commonly searched roles for interview reports -
Given vignette and asked what I would do in situation where customer was upset and yelling. I don't think they liked when I said I would tell the customer to calm down and wait because it's busy
Ask related questions about management as well as willingness of time contribution. The interview was held casually at the outlet and the store manager have been nice to me eventhough the outlet running busy at that time.
Interview questions [1]
Question 1
How you handle with short of money/supply from the current month?
Went to restaurant and sat down with manager who asked why i wanted to work there and got offered the job on the spot. Only got asked a few simple questions like availability.
First thing you do is fill in an online application form. then the local store manager contacts you and asks you to come into their store for an in person interview