I applied through a recruiter. The process took 2 weeks. I interviewed at SAP (Newtown Square, PA) in Sept 2012
Interview
2 phone interviews and one onsite with 2 people in the same room. Each person represented a different part of support. They made you feel relaxed and acted interested
Interview questions [1]
Question 1
Experience in previous job that can be leveraged. Ability to travel 80%. Ability to support your colleagues in the field via the back office. Ability to work in the office each day when not on the road