I applied online. The process took 2 weeks. I interviewed at Southwest Airlines (Dallas, TX)
Interview
Applied online via the SWA job website. About 1 or so weeks later was contacted by the People department asking if I was still interested, and if I was available to do a phone interview at that time or possibly the next day. The phone interview lasted about 25 minutes, really just going over my previous related experience, why I wanted to work for Southwest, and why I would be a great addition to the family. At the conclusion of the phone interview, I was told I was going to be moved forward to a F2F interview, and was then sent an online application to fill out, as well as some additional forms (consent to background/credit/fingerprint checks.) The in-person interview at HDQ was extremely laid back. I arrived about 30 minutes early to do fingerprinting, and was promptly taken back to one of the interrogation rooms at my scheduled interview time. The interview was panel style, and was supposed to include HR, and two operational supervisor/managers, however one wasn't able to make it. The questions were fairly straightforward, and I think they were more interested in my personality, and how I would fit with my possible teammates, than in some of my experience in the industry. All in all a very relaxed experience.
I interviewed at Southwest Airlines (Fort Worth, TX)
Interview
This is definitely not the company to work for nor the environment to thrive in. The morale of this company has gone downhill tremendously, this is definitely a place that I wouldn’t recommend anyone being employed at.
Interview questions [1]
Question 1
Scenario based questions, typically standard as is for most employers.
I applied online. The process took 2 months. I interviewed at Southwest Airlines (Dallas, TX) in Nov 2023
Interview
patience is key. I applied in September, got a phone interview in October, in person interview in November, got the offer a week later. Everyone I met was super nice and inviting. make sure to use STAR format when answering questions. Be respectful, polite, and fun. Onboarding didn't take too long. Background check and drug test results within a week of submitting necessary documents. Started training in January.
Interview questions [1]
Question 1
I can't remember specific questions, but they asked about my current job, my experience, previous airline experience is always a plus. they look for people who are coachable and good at multitasking.
The process took 2 weeks. I interviewed at Southwest Airlines (Dallas, TX) in June 2022
Interview
Interview process was really easy. The first part of the interview was a phone screening to see if you are a good candidate for the position. They will ask about things written in job description and if you know about duty period regulations. Then they ask about a time that you went above and beyond, and other standard questions. Then at the end they will tell you if you move to the second part or not, which I was. I was told that I needed to go to HQ about a week later for the F2F interview.
For the F2F interview, my interview was scheduled for 11:15 CST. When you get to HQ you will need to check in with security at the gate and then inside the building. You then proceed to the people’s department. They will call you to go and interview. They ask some questions like for example: who are you? why Southwest? why would you like this position? How do you see yourself if 5-10 years? and so on. Afterwards you ask your questions (MAKE SURE YOU DO) and that’s it. I was fortunate to be hired on the spot and gladly accepted. Afterwards you proceed to drug testing and fingerprinting and then you go home.
Interview questions [1]
Question 1
Why Southwest Airlines?
What do you want to learn in this position?