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      Uber

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      Customer Service Representative Interview

      7 Sept 2016
      Anonymous interview candidate
      Limerick, Limerick
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 6 months. I interviewed at Uber (Limerick, Limerick)

      Interview

      Worst interview experience thus far - I applied during summer 2015 and they took 3 weeks to respond. Unfortunately, because of the time they took to reply I didn't see it so I had to reapply through a referral. I then received a short phone call in which she told me they would be sending on some homework to do. The homework consisted of sample emails as well troubleshooting questions. While the work itself was relativity easy for someone with customer service experience, it still took between 2-4 hours to complete. I then was asked to do a skype interview which lasted 1 hour. After this interview I was than asked to do a face-to-face interview in their temp Limerick office which only took 15 minutes. A couple of weeks later in December I received a phone call and was told I had gotten the job, the only downside was that they were unsure of the start date and would contact me in the new year with more information. This is when everything went downhill... during the time between this phone call and the new year there was this huge falling out between the recruitment company and Uber. This lead to the recruitment company being let go by Uber. I then received an email from a new recruitment company asking to do yet ANOTHER interview. They told me to pick a time on a very specific date - I ended up taking annual leave from my current job in order to do the interview. Then I received an email to say that the date that they gave me was *wrong* and that they were not going to accommodate me. Luckily, I booked yet another day off work to partake in an interview in which I could tell the people interviewing me had no interest whatsoever and this was just a formality because of the problems with the previous recruitment team. The entire experience took well over 6 months just to be told I wasn't suited for the job. *Please note I've 2 year experience in CS, specially in emails, using the exact same software as Uber*

      Interview questions [1]

      Question 1

      Tell me about a time you went above and beyond for a customer?
      Answer question

      Other Customer Service Representative interview reviews for Uber

      Account Manager Interview

      17 Dec 2025
      Anonymous interview candidate
      New York, NY
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Uber (New York, NY)

      Interview

      After I applied, I was invited to do an assessment. Following that, I had a recruiter interview, then a behavioral interview, and then a panel with a project and an additional behavioral interview.

      Interview questions [1]

      Question 1

      Tell us about a challenging deal you negotiated. How did you create value for both parties and what was the impact on your organization’s bottom line?
      Answer question

      Account Manager Interview

      9 Dec 2025
      Anonymous interview candidate
      Cicagna
      Declined offer
      Negative experience
      Easy interview

      Application

      I interviewed at Uber (Cicagna)

      Interview

      Terrible process idk why they even had me interview when nobody showed up but I guess it’s alroght if they didn’t wanna itnerview me even though we had a meeting

      Interview questions [1]

      Question 1

      What’s ur name in us of america
      Answer question

      Account Manager Interview

      27 Aug 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Uber

      Interview

      Recruiter never called during the scheduled time for our phone interview. When I reached out to reschedule, she ignored me and cancelled the rescheduled call. Very unprofessional, especially considering that they reached out to me in the first place
      1