Provide Level 1-2 IT support to hundreds of end-users, and escalate issues when required to relevant teams. Troubleshoot issues related to Systems, Applications……
This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.…
1-3 years Data analysis / analytics experience using SQL (Alteryx experience beneficial) or a similar role within financial services or risk management.…
Understand and be proficient in using all relevant technologies. Ideally two years’ experience working in paid search marketing, we will consider applications……
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses……
Benefits App – discounts and cash back at retailers (Woollies, Big W, Myer & much more!). Critically review current business practices, influencing stakeholders……
1–4 years’ experience in Compliance, Risk, Legal or a related role within Financial Services, or a strong interest in building a career in this area.…
Experience in internet platforms, fintech, risk control, growth analytics, or anti-fraud related domains. Identify patterns, anomalies, and emerging trends in……
This team drives the effective operation of committees, providing structured secretariat and governance support for Risk Management Group’s key risk committees,……
We encourage applications from all qualified individuals and will provide appropriate assistance for candidates who may need other considerations or adjustments……
By providing a range of support services, including aged care, foster care, family support, homelessness services, youth support and counselling, our mission is……
OR Bachelor's Degree in Business, Marketing, Communications, or related field AND 3+ years relevant experience. Join us, and let’s change the world, together.…
2 days of paid volunteer leave and donation matching. Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon……
Benefits App – discounts and cash back at retailers (Woollies, Big W, Myer & much more!). Experience in the design, development and delivery training and……
As a Senior Threat Response Specialist, you will play a crucial role in enhancing our detection and response capabilities, providing expert guidance on current……
Your day to day duties will involve working with allied health practitioners, support workers and family members to achieve the best possible outcomes for your……
The mission of the Falcon Intel Recon Analyst is to directly support cyber threat customers and to ensure our customers realize the full value of the……
In this role, you will be responsible for using rules/ML models/AI to a) detect and prevent fraudulent activities related to onboarding processes and existing……
2 days of paid volunteer leave and donation matching. Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon……
Within the team and as part of the larger community, promote current standards and policies. The successful applicant must be an Australian citizen and possess……
2 days of paid volunteer leave and donation matching. Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon……
Own the day-to-day maintenance of Vanta: keep controls current, collect evidence from stakeholders, and manage control statuses across our certification……
You will also support key operational activities, including reporting, risk management processes, and the delivery of strategic initiatives across the division.…
Create test case scenarios and support business application testing. Degree in Business, IT, or a related field. Technical writing experience is a bonus.…
You will support Line 1 (i.e. Front Office) as well as Line 2 (Risk Management Group) queries relating to counterparty credit risk for a range of products (FX,……
Exclusive employee discounts (banking, accommodation, cars, retail and more). Ongoing access to family-friendly health and medical wellbeing support.…
This is a fixed term contract until 18 December 2026, offering the opportunity to make a meaningful impact across daily investment operations, data quality,……
Join an expanding organisation going through exponential growth
Get exposure to on-site client work
Work with a young and passionate team that respects balance and autonomy
About the role
Are you ready to be the IT hero everyone relies on? As an IT Support Analyst, you'll be at the heart of delivering top-notch performance, ensuring quality, and tackling IT issues with precision. From software and hardware to network systems, user administration, and provisioning, you’ll be the go-to expert, making every tech headache disappear.
Provide Level 1-2 IT support to hundreds of end-users, and escalate issues when required to relevant teams
Be the point of contact for all incoming incidents over the phone, email or face to face and log tickets
Troubleshoot issues related to Systems, Applications, Software, Hardware or Networking
Provide Remote support in a hosted environment supporting a broad range of business applications
Work on a broad range of technologies such as Windows OS, Office 365, Mac OS, IOS & Android, Routers, Switches, Wi-Fi, etc.
Adhere to SLAs with a strong customer focus
Required Skills and Experience
3+ years working in IT Support role
Previous experience providing support via phone, email, face to face or remotely.
Experience with User administration, Access restrictions, Email management, Office 365, MS Exchange and Active Directory
Experience with ticketing systems, preferably ConnectWise
Excellent customer service skills
Very good communication skills, both written and verbal
Benefits
Genuine flexible work environment
Opportunities for professional growth and development
The minimum salary is $70K and the max salary is $70K.
$70K/yr (Employer provided)
Sydney
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