As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Assistant Banquets Operations Services Manager, we not only meet, but also exceed, our guests’ expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.

Please note, all candidates applying for this role must have obtained the right to work in Australia. Documented evidence of eligibility will be required from candidates as part of our recruitment process.

Position Summary:

• Join our Ladies and Gentlemen and be responsible for managing all event & meeting spaces

• Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings

• Manage the department’s banquet enquiries in an efficient and effective manner

• Manage the execution of event arrangements to exceed guest expectations

• Ensure you and the team uphold all company policies and procedures whilst demonstrating the hotel core values

• Lead the banquets department with all operational tasks, strategies and team building initiatives for our associates as they are our most important assets

• Be the main point of contact for all external & internal clients for the Banquets department

• Support the Senior Banquet Operations Manager and/or any relevant teams

About You:

• An up-to-date RSA

• Passion for the industry

• Relevant experience in a similar managerial role

• Working rights in Australia

• Enthusiastic to escalate your career

• Self-motivated, driven and energized in a fast-paced environment

• Armed with smart solutions and a can-do attitude

Our Benefits:

• Enjoy complimentary meals every day in our Employee Dining Room.
• You gain access to industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.
• Earn more when you successfully refer a new employee. (Terms & Conditions apply)
• Birthday Perks: enjoy your special day with a paid day off
• We celebrate your success through awards and recognition events.
• Enjoy exclusive discounts on shopping, cinema tickets, technology, and more with mPerks.
• Opportunities to participate in a vibrant calendar of fun, associate-focused events.
• Dedicated appreciation events to honour your career milestones with the company.
• Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
• 24/7 Assistance Programme offering confidential support for your mental, emotional, and financial wellbeing.
• Receive 20% off in all food and beverage outlets within Marriott properties.
• Relax and recharge with 20% off treatments in The Ritz-Carlton Spa.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.