Provide Level 1 and Level 2 ICT support services, including technical investigation, diagnosis and resolution of incidents and service requests across desktop,……
Provide Level 1 and Level 2 technical support in line with ITIL service management practices. Minimum 1–2 years' experience in a Service Desk, Help Desk, or……
The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the……
In summary, the key responsibility is to manage and maintain the multiple trading platforms, being the first point of contact to support the brokering desks in……
Experience in a second line risk or internal audit role is beneficial but not essential. Working knowledge of delegated authority (agency) arrangements and……
Provide second-line support for incidents and service requests escalated from Level 1. As a Level 2 IT Service Desk Analyst, you’ll be the escalation point for……
In accordance with EastLink policy a minimum of two (2) professional referees are required. Citizen of New Zealand who entered Australia on a current New……
To create cost estimation models to generate lifecycle efforts, costs and elapsed time based on different sizes and complexity of applications and applies the same for ball park estimates of new demands and periodic assessment of software size.
To undertake Software Quality Initiative ( CMMI ) to improve software development life cycle process (SDLC)
To undertake Application Software development and migration project
To support the business on Oracle Fusion GL, AR, AP, FA , CM, Tax, Expense, Projects, Finance SaaS Knowledge
Should have the Oracle Fusion OIC, PCS,VBCS,ATP, BI Publisher, OTBI
Very Strong Knowledge on Oracle Fusion architecture
To be the single point of reporting system faults, and provide first line and second line support till the problem is resolved.
To develop and implement the enhancements provided by BIM or end users
To implement new operation software, firmware releases and upgrades to effectively meet increasing demands of users.
To guide third party and Oracle Fusion system analysts on multiple ways of eliciting stakeholder requirements including (but not limited to) Storyboarding, JAD sessions, Structured Interviewing techniques.
To allocate and prioritize system analysis work across large projects, small individual releases and with third party system analysts.
To verify results of QA tests by test analysts thereby confirming compliance of software to Software Requirements Specification.
To conduct cost estimation and quality assurance across lifecycle based on size and complexity of the application during software implementation
To guide System Analysts in creating Software Requirements Specification from Business Requirements Specification thereby achieving high standard of quality.