Exciting Graduate Opportunities at Signet: Starting in our Customer Experience Teams!

Join our 2-year Graduate Program and start your career with a fun team culture! We offer training, mentoring, exposure to various business areas, and contemporary practices to set you on the path to success.

Your Graduate Journey:

Our two-year Graduate Program helps graduates learn, grow, and thrive in a supportive environment. It provides diverse experiences and supports your growth based on your career ambitions including training courses, networking opportunities, and conferences. You'll work with various teams to explore your interests and learn from mentors, offering direct impact, visibility, and opportunities for growth and advancement.

Additional Employee Benefits:

• Never work on your birthday again…we pay you to have the day off!
• Hybrid work environment
• Graduate Training program and development opportunities
• Free onsite car parking
• High staff engagement (surveyed annually) supported by stable employee tenure (over 7 years of service average)
• Monthly staff lunches

About the Role:

Our Customer Experience team helps you build a customer-centric mindset, learn our core business and systems, and participate in quality improvement initiatives.

• You will be the first point of contact for Signet customers
• Resolving customer queries through various channels; email, phone and live chat
• Processing, and optimizing orders
• Building product and systems knowledge

You'll also have opportunities for project work in sales, customer experience, marketing, procurement, L&D and supply chain.

The successful applicant will have:

• A recent undergraduate degree (or about to graduate)
• Previous experience in customer service, retail sales or hospitality
• A current Australian driver’s license and own vehicle
• Strong time management and problem-solving abilities
• Motivation to work independently
• Positive attitude and strong work ethic
• Intermediate knowledge of Microsoft Office Suite

To apply please ensure you include a cover letter expressing why you are interested in the graduate program and if you are applying from interstate include your intention to relocate to Brisbane.

If you want to be considered for this position, you will need to provide evidence that you have unrestricted working rights to work in Australia / New Zealand. On this occasion, we will not consider applicants who require sponsorship.

Signet is an Equal Opportunity Employer that values diversity. We are a merit-based organisation that supports long-term sustainable employment in delivering a safe operation and environment.