Does BT Financial Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Financial Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Financial Group. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at BT Financial Group?

56% of BT Financial Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Financial Group 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at BT Financial Group?

Customer Relations Consultant (37) , Manager (12) , Business Analyst (8) , Customer Solutions Consultant (6) , Product Manager (6) , Financial Accountant (5) , Assistant Product Manager (4) , Client Account Specialist (4) , Financial Consultant (4) , Senior Analyst (4) , Senior Product Manager (4) , Team Manager (4) , Wealth Consultant (4) , Case Manager (3) , Customer Relations Representative (3)

What are the pros of working at BT Financial Group according to real employee reviews?

"Great people at all levels that care about people and customers." ((in 42 reviews)); "Work life balance is good" ((in 20 reviews)); "You work with great colleagues." ((in 15 reviews)); "Good benefits and company invests in employee development." ((in 14 reviews)); "Good pay and work/life balance" ((in 9 reviews))

What are the cons of working at BT Financial Group according to real employee reviews?

"Poor management" ((in 19 reviews)); "For a bank it pays low salaries and bonus." ((in 6 reviews)); "Managers aren’t helpful on career progression" ((in 6 reviews)); "Senior leadership likes to manage rather than lead and those that get on the good side despite the skills they lack seem to be promoted." ((in 5 reviews)); "As you climb the ranks you realise how little the Senior Managers care about their customers and their staff." ((in 4 reviews))

What are the top reviewed BT Financial Group locations?

Sydney , Adelaide , Bedford Park , Perth , Melbourne , Brisbane , Clontarf , Sydenham

BT Financial Group Reviews

3.5

56% would recommend to a friend

(304 total reviews)

Brad Cooper

62% approve of CEO

35% positive business outlook

BT Financial Group has an employee rating of 3.5 out of 5 stars, based on 304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Financial Group employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

304 reviews

3.0

17 May 2026

Good entry-level pay, but lack of support from management

Data analyst

Recommend

CEO approval

Business outlook

Pros

Good pay for entry level.

Cons

Boss doesn't really care about my analysis.

5.0

13 Apr 2026

Review

Sme (trainee)

Recommend

CEO approval

Business outlook

Pros

Good people and work environment

Cons

IT have no idea and need to be uplifted

4.0

22 Mar 2026

Good culture and pay, but at the mercy of parent company

Customer service consultant

Recommend

CEO approval

Business outlook

Pros

Good culture, pay. Good location with plenty of employee parking.

Cons

Company was completely at the mercy of their parent company. We were sold off to another parent company with a really rough transition. Poor promotion incentives - those who were really good customer service types were promoted to management positions due to good KPI's but that doesn't mean you're a good manager etc.

Viewing 1 - 3 of 304 Reviews

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Jobs at BT Financial Group

Customer Service Advisor

Customer Relations Consultant

Australia

View job