Capital One Operations Analyst reviews

5.0

99% would recommend to a friend

(10 total reviews)
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Richard D. Fairbank

99% approve of CEO

99% positive business outlook

Reviews by job title

10 reviews
5.0
27 Feb 2022

Great leadership

Recommend
CEO approval
Business outlook

Pros

Leadership in the Commercial Bank operations area is fantastic

Cons

Sometimes there is a lack of commitment to strategies

5.0
19 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Development Programs Especially the Analyst Development Program 4 weeks of 'training' (more like summer camp for business geeks) over a year allow friendships and networks to develop Those running the program are very receptive to feedback and actively seek it out The company in general is very good to its main office employees (not so much contractors, call center workers etc) Quarterly fun days are great team-building and general fun Cheap Gym Multiple subsidized cafeterias on-site clinic on-site bank (which should really be expected given that they're a bank) free career counseling generous severance forewarning and pay free job search services after termination

Cons

Leadership of my customer department Would often jump to conclusions before getting data (the company is actively against that sort of thinking, but it happened) Officially rewards the value of work produced over effort put into it, but in reality a bigger emphasis on looking like you're working hard

2.0
12 Oct 2014

Would not return

Recommend
CEO approval
Business outlook

Pros

Given five promotions in six years for work above and beyond. Found anyone wanting promotion had to press the flesh with the right people and work the politics. Hard work and awards alone weren't enough. Leadership was sometimes lacking. I went four months on one team and we did not have a manager in that time. Team was eventually absorbed into other groups. Corporate perks that can be used in the community are great, if you can afford them.

Cons

Not family friendly, despite what you hear. I was written up and nearly fired for missing one day to bury a family member. Missed one day of work and immediately let my manager know and returned with an obituary. Nearly fired again when child hospitalized for serious illness. Shared news immediately with my then boss and he threatened to fire me, as my child was struggling for life in the PICU. Company values performance more than anything else and nobody in leadership wants to hear about problems or issues. Many colleagues came to me almost daily for answers that should've come from managers.

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