Would not return - Operations Analyst Capital One Employee Review

2.0
12 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Given five promotions in six years for work above and beyond. Found anyone wanting promotion had to press the flesh with the right people and work the politics. Hard work and awards alone weren't enough. Leadership was sometimes lacking. I went four months on one team and we did not have a manager in that time. Team was eventually absorbed into other groups. Corporate perks that can be used in the community are great, if you can afford them.

Cons

Not family friendly, despite what you hear. I was written up and nearly fired for missing one day to bury a family member. Missed one day of work and immediately let my manager know and returned with an obituary. Nearly fired again when child hospitalized for serious illness. Shared news immediately with my then boss and he threatened to fire me, as my child was struggling for life in the PICU. Company values performance more than anything else and nobody in leadership wants to hear about problems or issues. Many colleagues came to me almost daily for answers that should've come from managers.

Explore other reviews about Capital One

1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

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