One of the most stressful jobs I've ever had. - Anonymous employee American Express Employee Review

1.0
2 Oct 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay is better than a lot of industries in Phoenix. Benefit package started first day and they are good benefits. Vacation time is more than adequate.

Cons

The job is very stressful. In order to be in the top percentage you need to walk over your coworkers. Management does not care about employees. We are belittled and downgraded. Incentives were just changed due to the "value" your department has to the company. Shifts are changed roughly every 4 months. They seem to spend their time finding reasons to write you up for "infractions". That way they don't have to pay incentives.

Explore other reviews about American Express

5.0
4 July 2026
Recommend
CEO approval
Business outlook

Pros

Amazing management great opportunities strong analytics friendly caring coworkers. Just wonderful place to work

Cons

So great not much to say about cons

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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