5.0
12 June 2008
Current employee
Seattle, WA
Recommend
CEO approval
Business outlook
Pros
Ability to make your own decisions and influence change within the organization from day one. At Amex, the quality of senior leaders is incredible across all business units, there is no doubt that we have lost talented people over the years, but if you have been a senior leader at Amex for a while it's because you have proven yourself in many instances and can lead people. Ken Chenault is potentially the most inspiring CEO I've ever had the opportunity to work with/for.
Cons
Similar to any big bureaucracy we sometimes get in the way of our own success by creating rules and processes that slow us down and don't either help our customers, employees or business (in that order).