Fantastic Company to Work for (with a few cons) and Awesome Benefits! - Anonymous employee American Express Employee Review

4.0
5 June 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

~ Very flexible work arrangement for non-customer facing positions and work at home for some of the customer facing positions ~ Excellent PTO ~ Benefits (On Site Child Care, Credit Union, Nurses Office, Fitness Center, Free Weight Watchers, HSA Medical Plans, Dental, Eye Care, Legal Plans, 401K, Bonuses based on performance, etc.) ~ State of the art customer service ~ Training for all new releases ~ Innovative releases ~ Now moving in the digital environment

Cons

~ Salary not commensurate with like companies ~ More of a who you know versus what you know environment for promotion / project assignments ~ Aging technology for non-customer facing roles ~ Less people to do the same job due to reductions in force ~ Outsourcing overseas ~ Constant changes to the direction in the company ~ Annual reviews seem to be based on who is favored on teams (those who were given choice projects)

Explore other reviews about American Express

5.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance, career growth opportunities, values and culture

Cons

None - truly amazing place to work

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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