I loved working at American Express - Analyst American Express Employee Review

5.0
21 Sept 2018
Recommend
CEO approval
Business outlook

Pros

I worked at the American Express Desert Ridge facility (North Phoenix). This facility is immaculate and full of conveniences. The location is surrounded by expanses of empty land, so if you want to leave for lunch, you have to get in your car. That being said, each of the three buildings have some type of store or cafe, and there are vending machines in every break room on every floor. I felt lucky to be working there when I would walk in the building. In addition to having great facility, the culture at this location is really interesting, and varies from team to team, department to department. People talk freely, and collaboration is easy to accomplish. I happened to have excellent leaders above me, who valued work-life balance, and took a practical approach to the logistics of accomplishing task.

Cons

While I was working there, parking was a nightmare. I have heard that a parking structure has been/is being erected, but I can't speak to its efficacy. Another con is privacy. The facility is mostly open floor plan, long tables with low partitions and mounted monitors. Seats were not assigned, and reserving your seat was a very frustrating task for some. This issue caused major problems on a social level.

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5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Uncapped commission. Hybrid Work Great Company

Cons

Difficult if you don't have experience.

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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