Hostile work environment - Senior Manager American Express Employee Review

1.0
29 Sept 2019
Recommend
CEO approval
Business outlook

Pros

The benefits and location are excellent. Standard benefits for Fortune 500 company. I love that they have a health clinic and mobile dentist onsite.

Cons

The culture in the Credit, Fraud & Risk department is toxic. There is no training or systems documents for new employees. You are on your own. Directors have no time to train their new hires, but expectations are very high to get up to speed quickly and you are called out publicly if you don't live up to the expectations. It's even worse for women who are at an extreme disadvantage in this environment. I would not recommend this company to anyone. They pay well, but the stressful environment doesn't make it worth it.

Explore other reviews about American Express

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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