Horrible - Customer Service Representative Capital One Employee Review

Company has gone down hill. All about cutting corners to benefit the company's pockets, even it includes employee benefits and/or false promises. No place to move up unless it regards favoritism, not even for internship opportunities or if your numbers exceed expectations. False promises for employee support and culture. A false sense of values and culture that are promoted but not considered in-house, even with employee violating ethical and company moral along with multiple complaints to HR. Bonuses removed. No equal pay. Gender-biased. Tech outdated and do not implement innovated ideas or talent for solutions. Great place if you absolutely need somewhere to work but promotions revolve around company necessity, favoritism and not your performance, even if you are a high performer, and work above and beyond what is requested. Schedules are not by seniority or metrics as promised, never makes sense and new excuses on switching your schedule.