One of the best companies I've ever worked for - Concierge Hilton Employee Review

4.0
4 May 2017
Recommend
CEO approval
Business outlook

Pros

I spent about 4 years total working for Hilton Hotels in Orlando, FL, both as a direct employee, then as a contracted concierge. Overall, it was a great experience and a wonderful company to work for. Pros are as follows... -Decent wages -Excellent PTO system -With it being hospitality, expect to work a lot of weekends and major holidays. But in my experience, we got to choose which holidays were most important for us to have off, and we typically got the ones we wanted. -Fun, friendly work environment. I met several of my closest friends from Hilton. -Company is constantly growing and evolving, so there's always openings and opportunities for growth

Cons

The cons I experienced working for Hilton were mostly associated with my direct managers, so they can't really be applied to the company as a whole. Management is almost always changing, as promotions are quite common. In the 2 years I spent in my first role with Hilton, I had about 7 different direct managers. Some I liked, and some weren't so great. I ultimately left that particular role and property with several other employees because the new manager was not working out for us. But again, that only pertains to that particular experience. Also, be sure to fight for your annual raise. Each year, you are reviewed and "graded" on your job performance. Your raise is then a reflection of that score. If you don't agree with your scored, fight it and see that you get the raise you deserve.

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Hilton Response
9y
Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!

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Recommend
CEO approval
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Pros

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Cons

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CEO approval
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