DO NOT WORK HERE!!!! - Product Support Intuit Employee Review

1.0
22 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Working from home is the only pro . Other than that the job is completely horrible I'd rather commute at this point

Cons

THE ABSOLUTE WORST JOB EVER. Low pay. 1 day of training and they want you to lie and fabricate to customers about something as important as taxes. Absolute horrible leadership . Strict about everything besides actually helping customers. The product has many glitches and problems and there's no solutions provided to agents to assist customers . Will not allow you to use your pto and is usually short staffed.If you want to keep your sanity do not work at this hole.

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5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Great engineering culture, supportive team, strong mentorship, and meaningful intern projects with real product impact.

Cons

Large company processes can sometimes make onboarding and finding the right information slower at first.

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

I really enjoyed working with Intuit because it was a fast paced environment that pushed me to grow professionally. I appreciated the strong focus on customer experience, the support from leadership, and the opportunity I had to advance into a Tier 2 role within the same season. It strengthened my communication, problem solving, and multitasking skills while allowing me to help customers during stressful situation

Cons

One challenge for me was feeling somewhat disconnected from upper management and operations leadership at times. Most of my direct support and communication came from my team leads, who were very hands on and helpful. I tend to work best in environments where there is strong visibility and engagement from leadership across all levels.

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