Leadership overhaul needed in Australia! - Anonymous employee Intuit Employee Review

1.0
7 Mar 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Globally great company with an amazing reputation. Staff benefits are amazing. Thankfully some the management that was responsible for the shocking culture and bad practices have been fired/disciplined...there may be hope!

Cons

Leadership are clueless are clueless and need to be more in touch with their sales staff as well as the market, in terms of what is happening at ground zero. Targets are unrealistic, salespeople don't have anything to really sell.

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3.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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